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Customer Assistant - Replenishment

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Birmingham

AI generated summary

  • You must be friendly, proactive, and enjoy a fast-paced environment. Use your initiative to solve customer queries and adhere to health and safety standards. Over school leaver age required.
  • You will replenish shelves with products and assist in various departments as needed, ensuring the store is well-stocked and supported.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • These roles will involve replenishing to stock our shelves with our great products.
  • You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

FAQs

What are the main responsibilities of a Customer Assistant in the Replenishment department?

The main responsibilities include replenishing stock on the shelves with fresh and ambient products to ensure availability, assisting customers, and being trained to work across various departments as needed.

What kind of shift patterns can I expect?

You will receive fully flexible shift patterns to accommodate your schedule.

What benefits do employees receive?

Employees enjoy six weeks of holiday (including bank holidays), a 15% discount at supermarkets and convenience stores from day one, an additional 10% discount card for a friend or family member, career progression opportunities, competitive pension and life assurance, and various healthcare/well-being benefits.

Is there any opportunity for career progression?

Yes, there are career progression and development opportunities available for employees.

What qualities does Morrisons look for in a Customer Assistant?

Morrisons seeks individuals who are helpful and friendly, enjoy going above and beyond for customers, thrive in a fast-paced environment, can use their initiative to resolve customer queries, and maintain high standards of health and safety.

Are there any age restrictions for applying?

Yes, applicants must be over the school leaver’s age, and some roles may require individuals to be over 18 due to health and safety regulations.

How can I apply for the position?

You can apply by clicking the "apply today" link, which takes only a couple of minutes. After applying, you should check your emails and phone regularly for communication from the recruitment team.

Is there support available for completing the application process?

Yes, if you require support with the online application, you can contact hourlyresourcing@morrisonsplc.co.uk. Additional support can be arranged if you need adjustments during the interview process.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health