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Customer Assistant - Replenishment

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Birmingham

AI generated summary

  • You should be friendly, proactive, and enjoy a fast-paced environment. Use initiative, adhere to health & safety standards, and be over school-leaver age; some roles require you to be over 18.
  • You will replenish shelves with products, and be trained to assist in various departments, working wherever support is needed in the store.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • These roles will involve replenishing to stock our shelves with our great products.
  • You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

FAQs

What is the primary responsibility of a Customer Assistant in the Replenishment department?

The primary responsibility is to replenish stock by working fresh and ambient products out onto the shop floor to ensure product availability for customers.

Are there training opportunities available for this role?

Yes, you will be trained across all departments such as market street and service, allowing you to work where the store most needs support.

What type of work environment can I expect?

You can expect a fast-paced and varied work environment that involves being active and meeting customers.

What employee benefits are offered for this position?

Benefits include fully flexible shift patterns, six weeks holiday, a 15% discount in supermarkets, career progression opportunities, subsidised in-store cafe, and healthcare/Well-being benefits among others.

Is there a specific age requirement for applying to this job?

Yes, applicants must be over the school leaver's age, and some roles may require you to be over 18 due to health and safety regulations.

How can I apply for this position?

You can apply by clicking the apply button which takes just a couple of minutes.

What should I do if I require support with my application?

If you need assistance with your online application, please contact hourlyresourcing@morrisonsplc.co.uk for support.

Will I have opportunities for career progression in this role?

Yes, there are career progression and development opportunities available within the company.

What types of customer interactions can I expect in this role?

You can expect to have helpful interactions with customers and will utilize your own initiative to support and resolve their queries.

Do you offer discounts to employees?

Yes, employees receive a 15% discount in supermarkets and convenience stores, as well as an additional 10% discount card for a friend or family member.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health