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Customer Assistant - Replenishment

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be friendly and proactive, thrive in a fast-paced environment, use initiative to resolve queries, and adhere to health and safety standards. Over school leaver’s age; some roles need 18+.
  • You will replenish shelves, stock products, and train across departments, providing support where the store needs it most.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • We will only recruit individuals who are over the school leaver’s age
  • Some of our roles require you to be over 18, due to health and safety

Responsibilities

  • These roles will involve replenishing to stock our shelves with our great products.
  • You will also be trained across all departments such as market street and service, and you will therefore be required to work where the store most needs your support.

FAQs

What is the role of a Customer Assistant in Replenishment?

The role involves replenishing stock on the shop floor with fresh and ambient products, ensuring product availability for customers to enhance their shopping experience.

What kind of working environment can I expect as a Customer Assistant?

You can expect a fast-paced and varied environment where being active and meeting customer needs is key.

What are the shift patterns like for this position?

The role offers fully flexible shift patterns to accommodate different schedules.

Are there any benefits for working with Morrisons?

Yes, benefits include six weeks of holiday, 15% discount in supermarkets and convenience stores, career progression opportunities, subsidized in-store cafes, and more.

Is previous experience required for this role?

No specific experience is required, but a helpful and friendly attitude, along with a willingness to go above and beyond for customers, is essential.

Are there opportunities for career progression in this job?

Yes, there are various career progression and development opportunities available for employees.

Is there a minimum age requirement for this position?

Yes, candidates must be over the school leaver’s age to apply for this role, and some positions may require individuals to be over 18 due to health and safety regulations.

How do I apply for the Customer Assistant position?

You can apply by clicking the apply button on the job listing. The application process is quick and takes only a couple of minutes.

What support is available if I have questions during the application process?

If you require support with your online application or need adjustments at the interview stage, you can contact Morrisons at hourlyresourcing@morrisonsplc.co.uk for assistance.

Will I be trained across all departments?

Yes, you will be trained across various departments, including market street and service, to support where the store needs assistance.

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health