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Customer Assistant - Seasonal

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Morrisons

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You must be customer-focused, active in a fast-paced environment, proactive in resolving queries, able to use various equipment safely, and over the school leaver’s age.
  • You will create a vibrant store atmosphere by delivering great service, assisting with stock replenishment, and working efficiently at checkouts, all while engaging warmly with customers.

Requirements

  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standard of Health &Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles have an age restriction due to the nature of the role.

Responsibilities

  • All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see.
  • Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts.
  • Our friendly team love going above and beyond to bring our customers what they want.

FAQs

What is the duration of the seasonal contract for the Customer Assistant role?

The seasonal contract allows you to work for a minimum of 10 weeks, which can flex throughout the store's local trade patterns.

What types of shifts are available for this position?

We offer fully flexible shift patterns to accommodate your availability.

Do Customer Assistants receive discounts on purchases?

Yes, Customer Assistants receive a 15% discount in our supermarkets and convenience stores from the day they join, along with an additional 10% discount card for a friend or family member.

What kind of career opportunities are available with this role?

There are career progression and development opportunities available to help you advance your career with us.

Does Morrisons provide holiday entitlement for seasonal staff?

Yes, seasonal staff are entitled to six weeks of holiday, including bank holidays.

Are there any benefits related to healthcare and well-being?

Yes, we offer healthcare and well-being benefits, including access to Aviva Digital GP.

What qualities are you looking for in a candidate for the Customer Assistant role?

We are looking for candidates who love going above and beyond for customers, enjoy being active in a fast-paced environment, can use their initiative to resolve queries, and adhere to health and safety standards.

Is there an age requirement for applying to this position?

Yes, we will only recruit individuals who are over the school leaver's age, and some roles may have additional age restrictions.

What should I do if I need assistance with my online application?

If you require support with your online application, please contact us at hourlyresourcing@morrisonsplc.co.uk.

What happens after I apply for the Customer Assistant role?

After you apply, we will contact you soon, so please check your emails and phone regularly for updates.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health