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Customer Assistant - Seasonal

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Norwich

AI generated summary

  • You love helping customers, thrive in fast-paced environments, use your initiative to resolve queries, and adhere to Health & Safety standards. Must be over school leaver’s age.
  • You will provide great customer service, support stock replenishment, assist on Market Street, and work on checkouts in a fast-paced, varied environment while being part of a friendly team.

Requirements

  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standard of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles have an age restriction due to the nature of the role.

Responsibilities

  • All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see.
  • Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts.
  • Our friendly team love going above and beyond to bring our customers what they want.

FAQs

What is the duration of the seasonal contract for a Customer Assistant?

The seasonal contract allows you to work a minimum of 10 weeks, which can flex throughout the store's local trade patterns.

What type of shifts are available for this role?

Fully flexible shift patterns are available for the Customer Assistant role.

Will I receive any discounts as a Customer Assistant?

Yes, you will receive a 15% discount in our supermarkets and convenience stores from the day you join, as well as an additional 10% discount card for a friend or family member.

Are there opportunities for career progression?

Yes, there are career progression and development opportunities available for our Customer Assistants.

What health and well-being benefits are offered?

We offer healthcare/well-being benefits including access to Aviva Digital GP.

Is there a pension plan available?

Yes, competitive pension and life assurance are part of the benefits offered.

What is the company's focus when it comes to food?

Morrisons focuses on freshness, preparing more fresh food in-store than any other supermarket.

What qualities does Morrisons look for in a Customer Assistant?

Morrisons seeks individuals who love going above and beyond for customers, enjoy working in a fast-paced environment, use initiative to resolve queries, and maintain high health and safety standards.

How can I apply for the Customer Assistant position?

You can apply by clicking the apply button, which only takes a couple of minutes. After applying, keep an eye on your emails and phone for a response.

What should I do if I need support during the application process?

If you require support with your online application or need adjustments at the interview stage, please contact hourlyresourcing@morrisonsplc.co.uk for assistance.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health