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Customer Assistant - Seasonal

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Wolverhampton

AI generated summary

  • You need to be customer-focused, active, proactive in resolving queries, safety-conscious, and over the school leaver's age. Some roles may have additional age restrictions.
  • You will provide excellent customer service, assist with stock replenishment, work on Market Street and checkouts, and contribute to a vibrant team atmosphere in a fast-paced environment.

Requirements

  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standard of Health &Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles have an age restriction due to the nature of the role.

Responsibilities

  • All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see.
  • Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts.
  • Our friendly team love going above and beyond to bring our customers what they want.

FAQs

Is this position suitable for part-time work?

Yes, the position offers fully flexible shift patterns that can accommodate part-time work.

What kind of benefits can I expect from working as a Customer Assistant?

You will receive benefits such as a 15% discount in supermarkets and convenience stores, six weeks of holiday, career progression opportunities, and healthcare/well-being benefits including Aviva Digital GP.

How long is the Seasonal contract for this position?

The Seasonal contract is a minimum of 10 weeks and can flex according to the store's local trade patterns.

What experience do I need for this role?

While specific experience isn't required, you should enjoy working in a fast-paced environment and have a passion for providing excellent customer service.

Are there opportunities for career progression?

Yes, there are career progression and development opportunities available within the company.

Is there an age requirement for applicants?

Yes, candidates must be over the school leaver's age, and some roles may have additional age restrictions due to their nature.

What should I do if I need support with my online application?

If you require support with your online application, you can contact us at hourlyresourcing@morrisonsplc.co.uk for assistance.

What is the work environment like for a Customer Assistant?

The work environment is challenging and fast-paced, with a strong focus on delivering great customer service and engaging actively with customers.

Will I receive training for my role?

Yes, as part of your onboarding, you will receive training to ensure you are well-prepared for your role as a Customer Assistant.

How soon can I expect to hear back after applying?

We will contact you soon after your application, so please check your emails and phone regularly for updates.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health