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Customer Assistant - Service

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Morrisons

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You should be friendly, proactive, and active, enjoy fast-paced work, handle equipment safely, and be over the school leaver’s age, with some roles requiring you to be over 18.
  • You will serve customers at checkouts, provide excellent service, train across departments, and support areas of the store where assistance is most needed.

Requirements

  • Helpful and friendly style
  • Loves going above and beyond for our customers
  • Enjoys being active and working in a fast paced varied environment
  • Likes to use your own initiative to help support and resolve customer queries
  • Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety
  • Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

Responsibilities

  • Serving our customers on checkouts, self-serve checkouts, and our kiosks.
  • Providing great service, so our customers have the best shopping experience possible.
  • Being trained across all departments such as replenishment and market street.
  • Working where the store most needs your support.

FAQs

What is the main responsibility of a Customer Assistant in the Service department?

The main responsibility is to serve customers on checkouts, self-serve checkouts, and kiosks while providing excellent service to ensure the best shopping experience possible.

Are there training opportunities available for new Customer Assistants?

Yes, Customer Assistants will be trained across all departments, including replenishment and market street, to provide support where the store needs it most.

What kind of work schedule can I expect as a Customer Assistant?

Customer Assistants can expect fully flexible shift patterns.

How many holidays do Customer Assistants receive?

Customer Assistants receive six weeks of holiday, including bank holidays.

What discounts are available for Customer Assistants?

Customer Assistants receive a 15% discount in supermarkets and convenience stores, available from the day they join, along with an additional 10% discount card for a friend or family member.

Is there a career progression opportunity for Customer Assistants?

Yes, there are career progression and development opportunities available for Customer Assistants at Morrisons.

What additional benefits do Customer Assistants receive?

Additional benefits include a competitive pension and life assurance, healthcare/well-being benefits, discounts through Morrisons MyPerks, and family-friendly policies such as maternity and adoption leave.

What qualities are needed to be successful in this role?

Successful candidates should be helpful, friendly, enjoy going above and beyond for customers, be active in a fast-paced environment, and be able to use initiative to support and resolve customer queries.

Is there a minimum age requirement to apply for this position?

Yes, candidates must be over the school leaver’s age to apply for this position, and some roles require individuals to be over 18 due to health and safety requirements.

How can I apply for the Customer Assistant position?

You can apply by clicking the apply button on the job listing, which only takes a couple of minutes. After applying, you should check your emails and phone regularly for communication regarding your application.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health