FAQs
What is the main responsibility of the Customer Business Manager at Superdrug?
The main responsibility is to achieve sales objectives for the Superdrug account, including net revenue growth, share growth, and joint business plans.
Who will the Customer Business Manager report to?
The Customer Business Manager will report to the High Street Channel Director.
What does the role involve regarding team management?
The role involves managing and coaching a team of National Account Executives, National Account Managers, and/or Senior National Account Managers, focusing on development, clarity, and accountability.
What kind of experience is preferable for this role?
A progressive Sales and Customer Management background with commercial acumen in P&L management, budget planning, and customer management is preferable.
What are the key skills required for this position?
Key skills include high-level knowledge of the UK retail environment, strong numeracy and analytical skills, proficiency in Excel, and successful experience in managing commercial trade term agreements and joint business plans.
What benefits does the Customer Business Manager position offer?
Benefits include a competitive salary, a generous pension scheme, private medical insurance, and hybrid working options.
How does Coty approach diversity and inclusion in the workplace?
Coty is committed to being an equal opportunities employer, promoting an open, inclusive, and diverse workplace where all employees can be their authentic selves.
What can candidates expect during the recruitment process?
Candidates can expect an initial telephone/online meeting, followed by interviews that may include a case study, leading to a proposal with terms of employment.
Is there a specific background in retail needed for this role?
Yes, a high level of knowledge and long-term experience managing various distribution channels in the UK retail environment is required.
How does the team culture at Coty reflect its values?
The team culture is described as vibrant and supportive, where team members take care of each other and enjoy working together through challenges and successes.