FAQs
What is the working hours for this role?
The working hours for this Customer Delight Associate role are 9am-6pm, and there is flexibility in shift patterns around core hours.
Are there any language requirements for this role?
While not required, Dutch or German language skills would be a plus for this role.
Is weekend work required for this position?
Yes, this is a full-time position and weekend work is required consistently.
What are some of the responsibilities of a Customer Delight Associate?
Some of the responsibilities include providing inbound support to customers, identifying trends in customer feedback, mentoring new team members, assisting with day-to-day operational processes, and meeting call and email targets set by the team.
Can I work remotely in this role?
While there is flexibility in working patterns, occasional working from the London-based office may be required for this role.