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Customer Growth Account Executive, Entrepreneur - Southern Europe (French Proficiency)

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Klaviyo

25d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must speak fluent French, have 1-2 years in SaaS sales, excel in value-selling, manage complex deals, and possess strong analytical, communication, and organizational skills.
  • You will self-prospect, advise clients, collaborate with partners, host educational events, provide product feedback, and drive revenue growth in your assigned territory.

Requirements

  • Fluent or professionally proficient in French, with the ability to effectively communicate complex ideas and build relationships with French-speaking clients.
  • Experience with software subscription & cloud sales models (SaaS), with 1-2 years of closing sales experience
  • Experience running both complex up-market and transactional sales motions with multiple stakeholders
  • Strong experience value-selling and winning against competitors with little to no discounting
  • Experience cross-selling products into an existing set of customers is a plus
  • Strong analytical and organization skills
  • Driven to create and maintain process in a fast-moving environment
  • Background in marketing automation is considered a plus
  • Team player, team coaching & building skills
  • Excellent technical, communication and presentation skills
  • A results oriented, highly motivated, enthusiastic attitude and the ability to work independently
  • Decisive, persistent, convincing
  • Resilience and the proven ability to leverage the resources at your disposal to figure things out

Responsibilities

  • Self-prospect and advise existing Klaviyo customers on the value of Klaviyo and why our product is the best choice for their business
  • Partner with Customer Success Managers to effectively target your assigned customer segment/territory and create new opportunities
  • Collaborate with Partner Managers and Agency Partners to identify Channel sales opportunities and team them how to effectively sell Klaviyo products to their clients
  • Participate in regular workshops, lunch and learns, and in-market networking events to educate your partner and customers on how to best leverage Klaviyo products to drive revenue and create long-lasting relationships
  • Provide feedback to our Product Team that impacts the product roadmap and what we build for our customers
  • Have a massive impact on revenue targets

FAQs

What is the location for the Customer Growth Account Executive position?

The position is based out of the Dublin office.

Is French proficiency required for this role?

Yes, fluency or professional proficiency in French is required to effectively communicate with French-speaking clients.

What kind of experience is preferred for applicants?

Applicants should have 1-2 years of closing sales experience, particularly with software subscription and cloud sales models (SaaS).

How many accounts will a representative manage on average?

Each representative will manage an average book of business of approximately 500 accounts.

What is the target customer segment for this role?

The target customer segment consists of Klaviyo customers who each drive $0-2.5M in annual revenue.

Will there be opportunities for professional development?

Yes, the role involves participating in regular workshops, lunch and learns, and in-market networking events for education and skills development.

Can I work fully remotely in this position?

No, this is a hybrid opportunity requiring 3 days a week in the office.

What does the sales process involve in this role?

The sales process involves self-prospecting, advising existing customers, running the entire sales cycle including demo, negotiation, contracting, and closing the sale.

Is experience in marketing automation considered valuable for this role?

Yes, a background in marketing automation is considered a plus for candidates applying for this position.

What type of skills are emphasized for potential candidates?

Candidates should demonstrate strong analytical and organizational skills, the ability to maintain processes in a fast-moving environment, excellent communication and presentation skills, and a results-oriented attitude.

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Klaviyo

Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo

Marketing & Advertising
Industry
1001-5000
Employees
2012
Founded Year

Mission & Purpose

Klaviyo is a marketing automation platform that specializes in email and SMS marketing for e-commerce businesses. Their ultimate mission is to help businesses of all sizes grow by enabling them to create personalised and targeted marketing campaigns, build stronger customer relationships, and drive sales. Klaviyo's purpose is to empower e-commerce brands with the tools and insights they need to thrive in the digital marketplace, providing them with the means to deliver relevant and engaging marketing messages to their customers and drive business success.

Culture & Values

  • Customer first

    We always put our customers first. Klaviyos start with the customer and work backward. We create products that solve legitimate customer problems, always doing what's best for our customers and their customers. We work hard to earn and keep each customer's trust through products and experiences that improve their lives and speed up their paths to success.

  • Always learning

    We are always learning. “We surround ourselves with people that are intensely curious and energized by learning. I know many Klaviyos who have attended Udemy courses, coding academies, conferences, and university classes to better themselves and I know others that have independently launched internal trainings and mentoring programs to help teach others. It helps that we have a free book policy and generous learning stipend but what makes Klaviyo really special is the culture of putting this into action.” - Mike Parker, Sr. Director, Solution Architecture Klaviyos have a constant desire to learn and a powerful drive to “figure things out.” We’re high-slope and have a relentless curiosity that allows us to uncover and solve the world’s hardest problems. As individuals, we’re knowledgeable about many things, not just one. And when we don’t know something, we’re expected to learn and become an expert for others.

  • Equitable world

    We strive to make the world more equitable. “Klaviyos come from all over the world, and have all kinds of backgrounds. We have a number of employee-organized groups called KRGs that celebrate our different backgrounds, identities, and values. Because wherever you're from, you belong here.” - Hansen Liang, Senior Product Manager Klaviyos believe that everyone deserves a fair shot at success. We treat people both inside and outside of Klaviyo with equity, respect, honesty, and kindness. We strive to build a diverse company, and prioritize the inclusion of varied opinions and experiences throughout Klaviyo. We aren't afraid to speak out when we see injustice. We create products and programs that can provide everyone, everywhere with tools for ownership and success.

  • Collaborate radically

    We collaborate radically. Klaviyos are what we create together. We are humble, transparent, and on a lifelong journey to become better humans together. We express strong opinions with kindness and proactively seek feedback. We listen, share, encourage, and trust each other. We’re quick to admit when we’re wrong, and even quicker to help one another win. No task is below us—we’re as willing to ship packages as we are to set strategy. Our strict “no brilliant jerks” policy helps us recruit, hire, and retain exceptional collaborators.

  • Ambitious

    We are ambitious. “Klaviyos dream big and are passionate. We don't back down from challenging problems. We don't fear failing. We strive to succeed and build success for those around us. We don't limit our thinking to "what we've always done." We are builders and we create opportunities.” - Daniel Kezerashvili, Engineer Manager II Klaviyos don't limit themselves to the tools and solutions of today. We dream big and aim to solve the hardest of problems, problems that pull future technology into today. All of us are inventors and entrepreneurs, and together we create the best solutions for customers, even when that means tackling tough obstacles. Experimentation, failure, fast iteration, and big wins are all valued equally in our culture of problem-solving.

  • Remarkable

    We are remarkable. “I am always impressed by the unique skills and talents held by people at Klaviyo and the drive Klaviyos possess to go above and beyond. By bringing their best to work everyday in meaningful and noticeable ways, Klaviyos inspire others to do the same.” - Evan Eisert, Group Product Manager Klaviyos deliver work that is deemed “remarkable” by our peers, our customers, and the market. We start by focusing on quality of work, then learn how to do it faster, frugally, and more efficiently. We are meticulous in each action we take as individuals and as teams. We are rigorous, prepared, and high-performance. We know the “why” behind each problem and goal, and we stay close to the decisions we make to ensure the most remarkable outcome.