FAQs
What does the Customer Interaction Administrator role involve?
The Customer Interaction Administrator supports the Click & Collect team by managing day-to-day organizational tasks, processing data, and analysis to enhance customer understanding and website performance. Responsibilities include content building, product merchandising, and supporting project planning tasks.
What qualifications and experience are required for this position?
The ideal candidate should have experience in a website administrative role, such as content creation or website merchandising. Familiarity with MS Office (including advanced Excel skills) and strong communication skills are also essential.
What are the typical working hours for this role?
The position generally involves working Monday to Friday, from 8 am to 4:30 pm. There is also the opportunity for remote work two days a week.
What benefits does Aldi offer for this position?
Benefits include a competitive salary, 5 weeks of annual leave plus Bank Holidays, pension scheme, private medical insurance after 4 years, a company sick pay scheme, maternity/paternity/adoption leave pay after 2 years, long service rewards, and access to various employee benefits.
What is the salary range for the Customer Interaction Administrator role?
The salary starts from £25,100 and can rise to £30,875, based on experience and performance.
Is training provided for new employees?
Yes, full training is provided for all new employees to help them succeed in their roles.
Is there a specific location requirement for this job?
Yes, candidates are required to live within 90 minutes of the main office location.
What qualities are important for someone applying to this role?
Applicants should be efficient, well-organized, self-motivated, have excellent time management skills, attention to detail, and the ability to work both independently and as part of a collaborative team.
How does Aldi promote diversity in the workplace?
Aldi is committed to maintaining a diverse and inclusive workforce by promoting a culture of inclusion and respect, ensuring that all colleagues are treated fairly.
How can I apply for the Customer Interaction Administrator position?
Interested candidates can apply online through Aldi's careers page, where they will find the application link for the Customer Interaction Administrator role.