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Customer Sales Assistant

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Travis Perkins plc

16d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chelmsford

AI generated summary

  • You should be adaptable, resilient, and energetic with excellent customer service skills, thriving in a fast-paced environment while building strong relationships.
  • You will deliver excellent customer service, handle requests and quotes, assist with purchases, ensure safe product movement, and adhere to safety policies to maintain high standards.

Requirements

  • This is a key customer facing role, you just need the ability to provide great customer service, we can teach you the rest.
  • Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive.
  • Someone who thrives in a dynamic and fast paced environment.
  • Someone that has a friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships.

Responsibilities

  • Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly, you will likely get to know our customers on a first name basis.
  • You’ll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great.
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch.
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures.

FAQs

What are the primary responsibilities of a Customer Sales Assistant?

As a Customer Sales Assistant, your main responsibilities include providing exceptional customer service, handling customer requests, preparing quotes, assisting with purchases, and ensuring the safe movement of products within the branch.

Is prior experience required for this role?

No prior experience is necessary for this role; what is essential is the ability to provide great customer service. We can teach you the rest.

What skills are we looking for in a Customer Sales Assistant?

We are looking for someone who is adaptable, resilient, and tenacious, with high energy and drive. A friendly and outgoing personality who thrives in a dynamic and fast-paced environment is also essential.

What kind of training and career development opportunities are available?

New colleagues are encouraged to enroll in a TP development scheme, with support in developing a personalized development plan to help you excel in your career.

What types of benefits do employees receive?

Employees receive competitive pay, an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, and discounts across the Travis Perkins Group, along with a number of online discounts at leading retailers.

What is the work-life balance like for this position?

The working hours offer a great work-life balance, as most customers prefer to shop during weekends and bank holidays, allowing employees to enjoy these times off as well.

How does Travis Perkins promote inclusivity within the workplace?

Travis Perkins strives to be a truly inclusive employer by ensuring that everyone feels safe, welcome, and confident in being their authentic selves.

How long has Travis Perkins been recognized as a top employer?

Travis Perkins has been voted one of the UK’s Top Employers every year since 2010.

In what locations does Travis Perkins operate?

Travis Perkins operates out of more than 1400 outlets nationwide across the UK.

What is the culture like at Travis Perkins?

The culture at Travis Perkins embodies the values of a family-run business while also exhibiting the mindset and ambition of a forward-thinking company.

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Travis Perkins plc

A leading partner to the construction industry and the UK's largest distributor of building materials

Engineering & Construction
Industry
10,001+
Employees
1797
Founded Year

Mission & Purpose

As a leading partner to the construction industry, we’re here to help build better communities and enrich lives and support our customers to build, repair and maintain the many places, buildings and infrastructure that touch all of our lives every day. We have over 20,000 colleagues in the UK and also in France, Belgium and the Netherlands through Toolstation, and we are proud to have helped to build Britain for over 200 years; whether that’s by building new, or transforming our existing homes into places that people love, and helping to create the infrastructure, schools, hospitals and businesses that everyone deserves. The Group includes some of the leading businesses in the industry, with almost 1,300 locations nationwide, including; Travis Perkins, Toolstation, BSS, Keyline Civils Specialist and CCF. To find out more about working for Travis Perkins plc and to see our latest opportunities visit: www.tpplccareers.co.uk