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Customer Service Assistant

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a can-do attitude, passion for customer service, teamwork skills, good timekeeping, reliability, a safety-first mindset, and catering experience is a plus.
  • You will prepare and display high-quality food, represent the brand positively, handle cash, and ensure compliance with food hygiene and health regulations.

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What are the working hours for the Customer Service Assistant position?

The role is contracted for 20 hours per week and is based on a part-time schedule.

How many weeks per year is this role contracted for?

This role is contracted for 50 weeks per year.

What are the primary responsibilities of the Customer Service Assistant?

Key responsibilities include preparing high-quality food, creating food displays, maintaining a positive brand image, handling cash, and complying with food handling and hygiene standards.

Is experience in a catering-related role necessary for this job?

Experience in a similar catering-related role is preferred but not essential.

What qualities does the ideal candidate for this position possess?

The ideal candidate should have a can-do attitude, a passion for customer service, excellent teamwork skills, reliability, and a safety-first mindset.

Who would I be working for as a Customer Service Assistant?

You would be working for ESS, the Defence, Government, and Energy services sector of Compass Group UK & Ireland.

Does Compass Group UK&I promote diversity in the workplace?

Yes, Compass Group UK&I is committed to fostering an environment that respects and celebrates diversity, allowing individuals to thrive and reach their full potential.

Where will this position be based?

The position will be based within various Defence sites, supporting UK military establishments, secure environments, and government sites.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.