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Customer Service Assistant

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have a positive attitude, passion for customer service, teamwork skills, ability to thrive under pressure, reliability, safety mindset, and catering experience, though it's not essential.
  • You will prepare high-quality food, create appealing displays, handle cash, ensure compliance with hygiene and safety standards, and maintain a positive brand image.

Requirements

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Responsibilities

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Eurest and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What are the working hours for the Customer Service Assistant position?

The position is contracted to 40 hours per week.

Do I need previous experience in a catering role to apply?

Experience in a similar catering-related role is preferred, but it is not essential.

What kind of environment will I be working in?

You will be working in a busy, fast-paced environment.

Will I receive training and opportunities for progression?

Yes, Eurest invests in its people and offers opportunities for progression within the company.

What are the key responsibilities of a Customer Service Assistant?

Key responsibilities include preparing food, creating food displays, handling cash, and complying with hygiene and safety standards.

Is there a focus on sustainability at Eurest?

Yes, Eurest is committed to living sustainably and responsibly, with a goal of achieving net zero by 2030.

How important is teamwork in this role?

Teamwork is essential, as you will be working as part of a passionate and friendly team.

What qualities are desired in a Customer Service Assistant?

An enthusiastic attitude, passion for customer service, reliability, and the ability to work under pressure are desired qualities.

How does Eurest celebrate individuality among its employees?

Eurest fosters a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all team members.

What should I bring to the role?

You should bring a desire to succeed, a can-do attitude, and a safety-first mindset.

Manufacturing & Electronics
Industry
10,001+
Employees
1941
Founded Year

Mission & Purpose

We’re thousands of talented people bringing you all of the great tasting food, memorable experiences and vital support services that can transform every day into a great day. All of the little things that make the world of difference and boost the wellbeing of millions. From outstanding restaurant experiences, enhancing sporting events and feeding thousands of school children, patients, workers and military personnel, to delivering warm welcomes, clean buildings and safe environments. We’re here to inspire, protect, nourish and energise. To brighten your day. We are people-powered. You don’t become No. 1 by accident. It takes hard work from a capable team. And in an industry built on people, you want the best of the best. You want to be people powered. We’re proud to attract the industry’s top talent because we invest in our people, recognise great work when we see it and provide plenty of opportunities for career growth. It makes the world of difference. Because when people are happy and satisfied it shines through. They go the extra mile, creating new ways to brighten every day for our clients and their customers.