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Customer Service Assistant Fixed-term Dalrymple

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CJ Lang & Son Limited

3d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dunfermline

AI generated summary

  • You should be a great communicator with a customer-focused approach, flexible with hours, and willing to learn—retail experience is a plus but not essential.
  • You will assist customers, stock shelves, promote offers, serve at the ‘Food to Go’ counter, and ensure high standards of store hygiene and compliance.

Requirements

  • We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time.
  • Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.
  • Flexibility is important; you might need to work some mornings, evenings and weekends.

Responsibilities

  • Put our customers first by providing service, help and advice
  • Unpack deliveries and re-stock the shelves
  • Actively sell and promote offers to customers
  • Serve in our ‘Food to Go’ CJ’s counter
  • Maintain excellent standards of store hygiene and compliance

FAQs

What are the working hours for the Customer Service Assistant position?

The position requires flexibility to work mornings, evenings, and weekends, as we are open 7 days a week from early morning until late at night.

Is previous retail experience required for this role?

No, previous retail experience within the grocery sector is a plus, but it is not essential, as we provide the necessary training to succeed in the job.

What benefits do you offer to employees?

We offer flexible hours, a 10% staff discount, and career opportunities.

How do I apply for this position?

You can apply by submitting your application through our website or visiting the store directly to inquire about the application process.

Is this position part-time or full-time?

This position is part-time, specifically for 16 hours per week on a fixed-term basis.

What type of tasks will I be responsible for in this role?

As a Customer Service Assistant, you will be responsible for providing customer service, unpacking deliveries, restocking shelves, promoting offers, serving at the ‘Food to Go’ counter, and maintaining store hygiene standards.

Is this position open to everyone in the community?

Yes, we are an equal opportunities employer and welcome applications from all sections of the community.

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CJ Lang & Son Limited

Retail & Consumer Goods
Industry
1001-5000
Employees
1919
Founded Year

Mission & Purpose

CJ Lang & Son Limited is Scotland's largest independent retailing and distribution company. We have been based in Dundee since 1919, we provide award winning service to almost 300 stores throughout the whole of Scotland. The CJ Lang Group offers an extensive portfolio of food and drink related interests.