FAQs
What is the salary for the Customer Service Executive position?
The salary for the Customer Service Executive position is £24,500 plus benefits.
What type of employment is being offered for this role?
This is a permanent position.
Where is the job location?
The job is located in Grangemouth.
What are the typical working hours for this role?
You’ll work a five-day week on a set rota that includes weekends.
What do you call the Customer Service Executive in this role?
In this role, you’ll be known as a Product Genius.
What are some of the day-to-day duties of a Customer Service Executive?
Day-to-day duties include preparing the showroom and cars, supporting the Sales department, organizing test drives, and enhancing the customer journey.
Is previous experience required for this role?
While experience is beneficial, we’re looking for candidates with a thirst for knowledge and a positive attitude, who are eager to learn.
What essential skills are required for this position?
Essential skills include confident communication, a willingness to go the extra mile, having a full UK driving licence, and being a great team player.
What opportunities for career progression are available?
There are clear career progression opportunities into car sales for those who show eagerness to advance.
What kind of benefits do Arnold Clark employees receive?
Employees are entitled to benefits such as generous retail discounts, private healthcare, pension scheme, maternity and paternity packages, and more.
Does Arnold Clark promote diversity and inclusion?
Yes, Arnold Clark is committed to creating a diverse and inclusive workplace that celebrates collaboration and unique perspectives.
Are references and background checks required for this job?
Yes, employment within the Arnold Clark Group is subject to satisfactory reference and disclosure checks.