FAQs
What is the location of the Customer Service Officer position?
The position is located in Glasgow (City Centre).
What type of contract is being offered for this role?
The job is a permanent contract.
What are the working hours for this position?
The working hours are full-time, 35 hours per week, Monday to Friday from 8.30am to 4.00pm.
What is the salary for the Customer Service Officer role?
The salary for this position is £22,250, plus a pay progression review every 6 months and an annual bonus.
What qualifications or experience are required for this job?
Previous customer service experience in a customer-facing environment is essential, and knowledge of cash handling would be advantageous.
Is training provided for this position?
Yes, comprehensive training is provided as part of a supportive environment.
Are there opportunities for career development in this role?
Yes, there are opportunities for career development within the Co-operative Bank.
Does the Co-operative Bank offer any additional benefits?
Yes, the bank offers 27 days holiday rising to 30 days plus bank holidays, an annual bonus, pay progression review, competitive pension, income protection, life assurance, and more.
Is there a diversity and inclusion policy at the Co-operative Bank?
Yes, the Co-operative Bank is committed to creating a diverse workforce and an inclusive environment.
Does the Co-operative Bank support visa sponsorship for this role?
No, the Co-operative Bank does not currently have a sponsor licence with the Home Office and cannot support candidates who require sponsorship under UK work visas.
How should I apply for the Customer Service Officer position?
You can apply by sending your application to the contact email: careers@co-operativebank.co.uk.