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FAQs
Do we support remote work?
Yes, this is a remote role for candidates based out of Lisbon only.
What is the salary range for this position?
The salary offered for this position is between Euros 40,000-50,000.
What are the main responsibilities of the Customer Success Manager?
The main responsibilities include driving customer health and success, managing the sales pipeline, representing customer needs, ensuring successful renewals and expansions, and conducting regular business reviews with clients.
What experience is required for this position?
Candidates must have 5+ years of hands-on experience selling contact center solutions to B2B clients, experience in the SaaS or Enterprise software industry, and a background as a strategic Customer Success Manager or Sales/Account Manager.
Is knowledge of the market research industry necessary?
Yes, an understanding of the market research industry is required, alongside excellent interpersonal skills.
What languages do candidates need to be fluent in?
Candidates must be fluent in both English and Portuguese, both written and verbal.
Are there any geographical location preferences for this role?
Candidates from Lisbon are preferred for this remote position.
Is sponsorship available for this position?
No, candidates must be eligible to work in the country without sponsorship.
What benefits come with this role?
The role offers the opportunity to drive customer success, work in a collaborative global team environment, a salary package with performance-based incentives, and a remote work culture.
Is Enghouse Interactive an equal opportunity employer?
Yes, Enghouse is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to any characteristic protected by law.