FAQs
Do we support remote work?
Yes, we support remote work in a hybrid format, with 2 days working from home and 3 days in the office.
What is the location of the job?
The job is located in Chatham, Medway.
When is the expected start date for this position?
The expected start date for this position is as soon as possible (ASAP).
What are the key duties of a Customer Support Executive?
Key duties include resolving new and existing customer issues quickly and efficiently, nurturing customer relationships, and delivering high levels of customer service.
What skills are required for this role?
Required skills include strong communication, resilience in difficult conversations, teamwork, calmness in pressurized environments, and good phone etiquette and data entry skills.
Are there opportunities for career progression?
Yes, there are opportunities for career progression within the company.
What kind of company culture can I expect?
You can expect a positive company culture with amazing social events, treats, rewards, and a commitment to being a great place to work.
Is there a dress code for the workplace?
The dress code is casual.
Can anyone apply for this position?
We encourage applications from all backgrounds, but we can only consider candidates who have the right to work in the UK.
What kind of support does the company provide for employee well-being?
The company is recognized as a Great Place to Work, with initiatives aimed at promoting employee well-being and a supportive work environment.