FAQs
What is the main focus of the Data Analyst role at Trustpilot?
The main focus of the Data Analyst role is to provide data-driven insights and analytics to support the goals of the Commercial/Marketing or Trust teams, helping to improve decision-making and uncover insights from the data.
What tools will I be using as a Data Analyst at Trustpilot?
You will be using analytical tools including BigQuery and Looker, as well as languages such as R or Python and SQL to derive insights from data.
Is experience with BI tools required for this role?
Yes, a strong knowledge of reporting best practices and experience in delivering actionable insights using BI tools such as Looker or Tableau is required.
Will I be required to interact with other teams?
Yes, collaboration with various teams, including Marketing, Sales, Customer Success, and Operations, is essential to understand their data needs and deliver effective solutions.
What kind of analytical methodologies should I be familiar with for this role?
You should be knowledgeable in key analytical and statistical methodologies, such as model-based analyses (regression, clustering), cohort analysis, and A/B testing.
Are there opportunities for professional development and training?
Yes, Trustpilot offers rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist.
What is the company culture like at Trustpilot?
The company culture is built on collaboration, respect, and connection, with a focus on diverse perspectives and ideas within a fun and dynamic work environment.
How many holidays do employees receive each year?
Employees receive 25 days of holiday per year, which increases to 28 days after 2 years of continuous employment.
Does Trustpilot offer flexible working options?
Yes, Trustpilot provides a range of flexible working options to help employees dedicate time to what matters to them.
Is prior experience in stakeholder management necessary for this role?
Yes, experience in stakeholder and project management is important to effectively deliver results back to the business and align with team goals.