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Data Analyst

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Wipro

3mo ago

  • Job
    Full-time
    Expert Level
  • Data
    IT & Cybersecurity
  • Jaipur

AI generated summary

  • You should have 12+ years in Salesforce, 4+ years hands-on implementation, relevant certifications, strong understanding of Salesforce architecture, and excellent communication and leadership skills.
  • You will drive digital initiatives, align projects with business goals, manage stakeholder roles, foster innovation, build a knowledge portal, mentor your team, and ensure effective communication across departments.

Requirements

  • * At least 12 years of Salesforce experience
  • * At least 4 years of hands-on experience (implementation roll out) in the relevant areas
  • * Certification in 1 or more relevant areas
  • * Strong understanding of Salesforce architecture, best practices, and integration methodologies.
  • * Excellent communication, leadership and stakeholder (customers, partners, vendors, cross functional teams, Wipro eco system) management skills.

Responsibilities

  • Define the vision, mission, and strategic objectives.
  • Collaborate with senior management to align Capability / CoE initiatives with overall business priorities.
  • Champion best practices, governance, and change management strategies.
  • Engage with implementation partners, success management teams, and external consultants.
  • Facilitate cohesion among different stakeholders to ensure seamless execution of DX projects.
  • Clearly define roles and responsibilities for each stakeholder involved in Salesforce initiatives.
  • Establish standardized processes, tools, and frameworks for Salesforce projects.
  • Implement risk management strategies and ensure compliance.
  • Drive adoption of new ways of working and foster a culture of innovation.
  • Create and maintain a "Knowledge Management Portal" for any CoE assets like POCs, First Call Deck, RFPs, Offers, Solutions, Whitepapers, Tools, Blogs, code assets, etc.
  • Drive the leverage of the assets.
  • Define estimation models.
  • Identify skill gaps within the organization and address them through training and hiring.
  • Build a high-performing CoE team capable of driving successful digital initiatives.
  • Mentor team members and foster continuous learning.
  • Solution Support to build industry and technology solutions.
  • Act as a bridge between technical teams, business units, and leadership.
  • Communicate project updates, milestones, and achievements effectively.
  • Promote collaboration and knowledge sharing across departments.
  • Collaborate with Product Vendor/partner for enablement, co-solution, etc.
  • Collaborate and support Pre Sales, Proposal Presentation, etc.

FAQs

What is the primary role of the Data and Analytics Salesforce Capabilities / CoE Lead?

The primary role is to establish and manage the Salesforce Capability / Center of Excellence (CoE), aligning it with business goals, optimizing technology utilization, and fostering innovation within the organization.

What experience is required for this position?

Candidates should have at least 12 years of Salesforce experience, with a minimum of 4 years of hands-on experience in implementation rollouts within the relevant areas.

What types of capabilities can one apply for in this role?

Candidates can apply for various capabilities including Delivery Excellence, Functional Architecture, Salesforce Project Management, Technical Architecture, APEX capability, Delivery Ops, and Project Recovery Lead, among others.

What qualifications are necessary for this role?

Candidates should possess relevant certifications in Salesforce, a strong understanding of Salesforce architecture, best practices, integration methodologies, and excellent communication and leadership skills.

How important is stakeholder alignment in this role?

Stakeholder alignment is crucial, as the lead will engage with implementation partners, success management teams, and external consultants to ensure seamless execution of digital transformation projects.

What are the key performance indicators for the position?

Key performance indicators include profitable growth, number of certifications, percentage utilization, number of RFP supports, total number of delivery assets per quarter, and talent planning.

Is skill development and talent management part of the responsibilities?

Yes, the role involves identifying skill gaps, providing training and hiring, building a high-performing CoE team, mentoring team members, and fostering continuous learning.

What type of governance is expected in this role?

The lead is expected to establish standardized processes, tools, and frameworks for Salesforce projects, implement risk management strategies, and ensure compliance with governance standards.

What benefits are associated with this role?

Benefits include fast track career growth, opportunities for leadership roles, relaxation in billability, high visibility in the Salesforce and Wipro ecosystem, and recognition through various channels.

How does this role contribute to the organization's digital transformation?

This role contributes by optimizing technology usage, enhancing user experiences, ensuring successful Salesforce implementations, and fostering a culture of innovation throughout the organization.

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Wipro

Technology
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.