FAQs
What is the location of the Debt Claims Handler position?
The position is based in Bradford (BD4) with a hybrid working arrangement, requiring a minimum of 2 days in the office.
What are the primary responsibilities of the Debt Claims Handler?
The primary responsibilities include managing a portfolio of outstanding debt matters, reviewing contracts and advising clients, contacting debtors, utilizing case management systems, meeting key performance indicators, and summarizing documentation for various stakeholders.
What qualifications are preferred for this role?
Preferred qualifications include experience in a Telecoms environment, legal qualifications, and knowledge of the law along with case handling experience.
Is training provided for this position?
Yes, this role is eligible for a solicitor apprenticeship offered in collaboration with the University of Law.
What types of benefits does the company offer?
The company offers competitive salary, 25 days annual leave (with the option to purchase 5 additional days), wellbeing and mental health benefits, matched pension contributions up to 10%, access to a car benefit scheme, and an online learning platform for career development.
Is prior experience in debt recovery necessary for this role?
While experience in debt handling is important, the role is also suitable for recent graduates or individuals seeking to start their journey towards qualification as a lawyer.
Are there key performance indicators for this position?
Yes, the Debt Claims Handler is expected to handle cases in line with key performance indicators to meet established service level agreements.
What software skills are required for this role?
A working knowledge of Microsoft products and experience using case management systems are essential for this position.
What kind of team will I be joining?
You will be joining an innovative, fast-paced, and passionate team within the growing Legal department of Liberty Blume.
Does the company value diversity and inclusion?
Yes, Liberty Global is committed to being an equal opportunity employer and fostering an inclusive environment for all candidates.