FAQs
What are the primary responsibilities of a Delivery Captain?
The primary responsibilities include delivering boats to customer locations, coordinating customer education classes, performing minor repairs, demonstrating boat features and merchandise, and managing customer events.
What qualifications are required for this position?
The position requires a Captain's license, a high school diploma or equivalent, at least two years of experience in the marine industry, and strong organizational and teamwork skills.
Is previous experience in the marine industry necessary?
Yes, at least two years of experience in the marine industry is required for this position.
What customer service expectations are in place for the Delivery Captain?
The Delivery Captain is expected to ensure customer satisfaction, effectively resolve problems in a timely manner, and provide thorough customer orientation upon delivery.
Is training provided for new hires?
Yes, training will be provided, and the Delivery Captain is also expected to conduct training classes to reinforce customer boating knowledge.
What is the work environment like for this role?
The work environment involves interacting with customers, working on the water, and coordinating with team members at various locations such as marinas and boat shows.
Are drug screenings and background checks required for employment?
Yes, drug screenings and background checks are required for this position.
Are there opportunities for career advancement in this role?
Yes, there may be opportunities for advancement within the company as you gain experience and demonstrate your skills and leadership.
What type of customer events does the Delivery Captain support?
The Delivery Captain professionally supports events such as Slipaways and Rendezvous, as well as other customer-related activities.
How does the company promote diversity and inclusion?
One Water Marine provides equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics, complying with applicable laws in all employment practices.