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Delivery Leader

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Capgemini

Yesterday

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Manila

AI generated summary

  • You need a Bachelor’s degree, 15 years in delivery management, MS Dynamics CRM expertise, strong leadership and financial skills, and experience with complex, multi-million dollar accounts.
  • You will drive strategic plans, manage client relationships, oversee project delivery, lead teams, handle financial performance, mitigate risks, and report on account metrics to senior leadership.

Requirements

  • Education: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or equivalent advanced degree preferred.
  • Experience: Minimum of 15 years in delivery management or senior leadership roles, with a proven track record of managing large-scale accounts. MS Dynamics CRM expertise.
  • Skills: Exceptional leadership, strategic thinking, and communication skills. Strong financial acumen and proficiency in project management methodologies.
  • Extensive experience in managing complex, multi-million dollar accounts.
  • Deep understanding of industry trends and best practices.
  • Ability to navigate and thrive in a fast-paced, dynamic environment.

Responsibilities

  • Strategic Leadership: Develop and implement strategic plans to achieve account objectives and drive growth.
  • Client Relationship Management: Serve as the executive point of contact for the client, ensuring exceptional customer satisfaction and long-term partnerships.
  • Operational Oversight: Oversee the delivery of all projects and services, ensuring they meet client expectations and organizational standards.
  • Team Leadership: Lead, mentor, and develop a high-performing team of managers and professionals.
  • Financial Management: Manage the account’s financial performance, including budgeting, forecasting, and profitability.
  • Risk and Issue Management: Identify potential risks and issues, and develop mitigation strategies.
  • Reporting and Analytics: Provide regular updates to senior leadership on account performance, key metrics, and strategic initiatives.

FAQs

What is the primary role of the Delivery Leader at Capgemini?

The primary role of the Delivery Leader is to provide strategic leadership and direction for managing a key account, ensuring the delivery of high-quality services and solutions while fostering strong client relationships and driving business growth and profitability.

What qualifications are necessary for this position?

A Bachelor’s degree in Business, Computer Science, Engineering, or a related field is required, with an MBA or equivalent advanced degree preferred.

How many years of experience are required for the Delivery Leader role?

A minimum of 15 years in delivery management or senior leadership roles is required, with a proven track record of managing large-scale accounts.

Is expertise in MS Dynamics CRM necessary for this position?

Yes, expertise in MS Dynamics CRM is a requirement for the Delivery Leader role.

What key responsibilities does the Delivery Leader have?

Key responsibilities include strategic leadership, client relationship management, operational oversight, team leadership, financial management, risk and issue management, and reporting and analytics.

What skills are essential for the Delivery Leader?

Essential skills include exceptional leadership, strategic thinking, communication skills, strong financial acumen, and proficiency in project management methodologies.

What is important regarding client relationships for this role?

It is important to serve as the executive point of contact for clients, ensuring exceptional customer satisfaction and long-term partnerships.

How does Capgemini support diversity in the workplace?

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace and considers all qualified applicants for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other protected characteristic.

What is the work environment like for the Delivery Leader?

The Delivery Leader is expected to navigate and thrive in a fast-paced, dynamic environment while leading a high-performing team.

What accommodations does Capgemini offer for individuals with disabilities?

Capgemini is committed to providing reasonable accommodations during the recruitment process and will consider various job requirements and changing how the job is performed to accommodate individuals with disabilities.

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.