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Dental Receptionist

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Hauppauge

AI generated summary

  • You need 2+ years of dental office experience, preferably in health care, knowledge of insurance plans, phone skills, and exceptional customer service abilities.
  • You will greet patients, schedule appointments, answer calls, manage billing, maintain patient records, confirm visits, and ensure a welcoming environment in the waiting area.

Requirements

  • 2+ years of dental office experience is required to apply
  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Responsibilities

  • The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

FAQs

What are the working hours for the Dental Receptionist position?

The working hours are Monday to Thursday from 8 am to 4 pm or 6 pm, and Saturdays from 9 am to 1 pm.

What is the required experience for this role?

A minimum of 2+ years of dental office experience is required to apply for this position.

What is the salary range for the Dental Receptionist position?

The compensation for this position ranges from $25 to $27 per hour, based on experience.

What responsibilities will I have as a Dental Receptionist?

Responsibilities include greeting patients, scheduling appointments, handling incoming phone calls, post charges and payments to patient accounts, and maintaining a clean and friendly waiting area, among other customer service tasks.

Is knowledge of insurance plans required for this position?

While not required, knowledge of insurance plans (HMO/PPO) is considered a plus.

What qualifications are preferred for candidates applying for this job?

Experience working in a dental, medical, or healthcare office is preferred, along with having exceptional customer service skills and experience answering telephones.

Does the company offer benefits?

Yes, the Farber Center Implants & Periodontics offers a competitive salary along with benefits.

How does the company promote diversity and inclusion?

The company celebrates differences and recognizes the value they bring to both patients and employees, ensuring equal opportunity and consideration for all qualified applicants and employees.

What is the workplace culture like at DCA?

The workplace culture at DCA is characterized by collaboration, diversity of thought, innovation, and strong execution, valuing relationships with patients and each other.

How do I apply for the Dental Receptionist position?

Interested candidates should submit their application according to the specific instructions provided in the job listing or by contacting the office directly for more information.

Science & Healthcare
Industry
1001-5000
Employees
1991
Founded Year

Mission & Purpose

As one of the country’s largest dental support organizations, we have more than 400 affiliated dental practices in 23 states. Founded in 1991 and headquartered in Sarasota, FL, Dental Care Alliance supports more than 400 affiliated dental practices in 22 states, making it one of the largest multi-branded dental support organizations in the country. DCA-affiliated practices provide a full suite of dental services, including general dentistry, hygiene, pediatric dentistry, orthodontics, endodontics, periodontics and oral surgery. Our platform is powerful and cultivates lasting relationships. Experienced, licensed Clinical Directors ensure superior standards of care, and our affiliated dentists share our commitment to practicing with honesty, integrity and compassion. The future is now. We’re committed to continually advancing our offices and clinical teams through ongoing training and access to the latest advancements in treatment and equipment. We provide the support necessary to allow our providers to focus on the one thing that matters most: the patients. We invest in our practices and our teams to empower them to stay focused and committed to quality care. Just as each tooth has a counterpart and a strong support system, we are a team working together toward the common goal of providing patients with an exceptional dental experience. Teamwork is what makes a smile, and it’s how we work. It’s always been our philosophy that happy dentists equal healthy smiles. Our model is optimized for growth. Our mission is superior, streamlined, patient-focused dental care.