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Department Coordinator (Project Assistant)

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AvaSure

Aug 7

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Belmont

Requirements

  • High School or GED required.
  • College degree preferred.
  • Educational studies including business and project management preferred.
  • Proficient in using the following: Microsoft Office, Microsoft Dynamics preferred.
  • 3-5 years of experience in administrative or coordination role required.
  • Strong consideration will be given to candidates with previous professional experience in medical device, medical services industry or clinical office management.
  • Professional communication proficiency.
  • Planning and organizational skills.
  • Ability to meet deadlines.
  • Attention to detail.
  • Must be able to sit for much of the workday with periodic walking and/or standing.
  • Must be able to work in an office environment.
  • This position is full-time.
  • Must be able to lift up to 25 lbs for shipping educational materials.
  • This role is hybrid, working 1-2 days per week onsite in Belmont, MI.

Responsibilities

  • Coordinate workflow for the Clinical and Project Implementation teams. Including scheduling initial meetings, customer feedback, and customer questionnaires.
  • Complete weekly update emails including changes or need to know information for the teams. Including making external document updates for customer communications for technical and clinical updates to features or processes.
  • Manage ongoing process development and documentation. For example, such as documentation for integration services provided to customers.
  • Attend cross-functional department meetings representing leadership when needed, including process improvement and solution implementation meetings.
  • Provide document control services for internal documents, including verifying accuracy.
  • Manage inquiries from other departments for consultative input from respective team members. For example, manufacturing requesting verification device installation project alignment.
  • Complete the closing audit for all completed projects. Also, perform monthly and as-needed Dynamics audits to verify financial and project timelines.
  • Coordinate and ship all clinical educational materials deliverables on time.
  • Act as the LMS (Learning Management System) Administrator. Manage eLearning module accessibility for customers, including HealthStream for product learning.
  • Provide administrative support to the team members as needed.
  • Compile and distribute meeting notes and updates as needed.

FAQs

What is the primary purpose of the Department Coordinator role?

The primary purpose of the Department Coordinator role is to provide administrative support and coordination within the implementation team, assisting with documentation, material ordering, meeting coordination, and special projects as needed.

What is the required educational background for this position?

A High School diploma or GED is required, with a college degree preferred, particularly in business or project management.

How many years of experience are required for this role?

The role requires 3-5 years of experience in an administrative or coordination position.

What software skills are necessary for this position?

Proficiency in Microsoft Office is required, and experience with Microsoft Dynamics is preferred.

Are there any specific industry experiences that are strongly considered for this position?

Strong consideration is given to candidates with previous experience in the medical device, medical services industry, or clinical office management.

What are some responsibilities of the Department Coordinator?

Responsibilities include coordinating workflow for clinical and project implementation teams, managing process development documentation, attending meetings, and providing administrative support.

Is there any supervisory requirement for this position?

No, this position has no supervisory requirements.

What are the physical demands of this job?

The position requires the ability to sit for most of the workday, with periodic walking or standing, and the ability to lift up to 25 lbs for shipping educational materials.

What is the work environment for this role?

The work environment is hybrid, with 1-2 days required onsite in Belmont, MI, and the rest of the time potentially remote or at another location.

What benefits and perks are offered for this position?

Benefits include medical, dental, and vision coverage, a 401K with employer matching, flexible time off, parental leave, tuition assistance, and more.

Inventors of the TeleSitter® solution, Revolutionizers of the TeleNurse™ solution

Science & Healthcare
Industry
201-500
Employees
2008
Founded Year

Mission & Purpose

AvaSure® is an intelligent virtual care platform that healthcare providers use to engage with patients, optimize staffing, and seamlessly blend remote and in-person care at scale.