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Department Manager , Clothing , Market Mall

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Sport Chek

2mo ago

  • Job
    Full-time
    Junior Level
  • Calgary
  • Quick Apply

AI generated summary

  • You must have 2+ years in retail, strong sales and customer service skills, a passion for coaching, and an interest in sports or the sporting goods industry.
  • You will coach and develop your team, manage daily sales plans, foster customer relationships, conduct effective meetings, and maintain a positive work environment.

Requirements

  • Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
  • Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
  • Culture and brand ambassadors – you love the work and take pride in our brand.
  • If you’re a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
  • Minimum of 2 years in a retail environment, preferably at a supervisory level.
  • A proven track record of business growth and exceptional customer service skills.
  • Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

Responsibilities

  • As a Department Sales Manager of Clothing, you have a passion for sports and live an active lifestyle.
  • Working with apparels is your love language and merchandising standards are apart of your DNA.
  • You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
  • As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
  • Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
  • Build and manage a daily game and sales plan for the department.
  • Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
  • Communicate skills proven through effective huddles / meetings / coaching sessions.
  • Develop and maintain a positive work environment for staff.

FAQs

What are the primary responsibilities of the Department Manager in Clothing at Market Mall?

The primary responsibilities include coaching and developing the department team, managing daily sales plans, building customer relationships, and maintaining merchandising standards, all while fostering a positive work environment.

What qualifications are necessary for this position?

A minimum of 2 years in a retail environment, preferably at a supervisory level, along with a proven track record of business growth and exceptional customer service skills are necessary for this position.

Is prior experience in the sporting goods industry required?

While not required, demonstrated interest in or involvement in sports or the sporting goods industry is considered an asset.

What qualities are you looking for in a candidate?

We are looking for candidates with a customer-focused mindset, leadership skills, a passion for coaching and developing a team, and those who take pride in our brand.

Are there opportunities for career growth within Sport Chek?

Yes, Sport Chek is committed to helping build your career and offers opportunities for development and advancement within the company.

How does Sport Chek address diversity and inclusion?

Sport Chek is committed to fostering an inclusive environment where diversity, inclusion, and equity are prioritized in all aspects, ensuring everyone is treated with dignity and respect.

What type of work environment can I expect as a Department Manager?

You can expect a positive work environment that encourages open communication, teamwork, and ongoing support for staff development.

Will I receive training for this role?

Yes, you will receive training to help you effectively coach and develop your team, as well as to enhance your skills in sales and customer service.

How does the company support staff development?

The company supports staff development through creating development plans, providing ongoing coaching, and facilitating open lines of communication among team members.

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Sport Chek

Find what moves you

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Find what moves you. At Sport Chek, we believe that sport is whatever moves you. It shouldn’t be bound by rulebooks or live within set lines and lanes. It’s not limited to what happens on the court, rink, field or track. Because it’s not just about what you’re doing, but how you’re feeling. Alive. Exhilarated. Renewed. Sport is more than its traditional definitions. It has the power to shape your style, your relationships, your mind, and ultimately, it’s part of who you are. Sport Chek is Canada’s health and wellness destination for looking well, feeling well, and performing well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals. As Canada’s leading health and wellness destination, Sport Chek understands better than anyone the role sports and activity play in the lives of Canadians. We want to inspire our customers to live an active lifestyle by making sports and activity more fun, approachable and inclusive. With over 190 stores across Canada, Sport Chek is the destination for FGL Sports, providing customers with both brand name and private brand products.