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Department Manager - Melbourne Central

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JD Sports Fashion

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You must have 2-3 years in retail leadership, a passion for customer service, strong KPI performance, time management skills, and excellent communication to thrive in a fast-paced environment.
  • You will drive sales and KPIs, ensure exceptional customer service, maintain visual standards, support training, manage stock availability, and coach team members for performance improvement.

Requirements

  • 2-3 years leadership experience within retail or like industry
  • You are passionate about creating an amazing service experience and culture for our customers
  • You have a proven track record in driving and exceeding set KPI's and communicate well with all stakeholders
  • You have excellent time management skills to ensure that daily priorities are executed in a timely manner
  • Thrives in a fast paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
  • Strong interpersonal and communication skills who thrives in social situations through engagement with customers

Responsibilities

  • Drive conversion, sales and KPI performance
  • Demonstrate exceptional Customer Service standards and supervise team to deliver a ‘service over task’ environment
  • Work with BOH team to deliver shop floor product availability
  • Uphold company retail standards and deliver store visual excellence
  • Support management team to deliver all internal and external profit protection processes
  • Support with new team members Inductions and on-going training to build bench strength for future store expansion
  • Encourage team members to improve performance through effective coaching

FAQs

What is the job title for the position?

The job title is Department Manager - Melbourne Central.

What is JD Sports known for?

JD Sports is known as the 'Undisputed King of Trainers' and is a leading global sports fashion retailer.

How many stores does JD Sports have worldwide?

JD Sports has over 3,400 stores worldwide.

When did JD Sports establish itself in Australia?

JD Sports established itself in the Australian market in 2017.

What are the key responsibilities of a Department Manager at JD Sports?

Key responsibilities include driving sales and KPI performance, coaching and developing team members, maintaining visual standards, and ensuring product availability on the sales floor.

What experience is required for this role?

The role requires 2-3 years of leadership experience within retail or a similar industry.

What kind of work environment does JD Sports promote?

JD Sports promotes a fast-paced, ever-changing work environment where creativity and exceptional customer service are prioritized.

What benefits do employees receive?

Employees receive training and development opportunities, attractive staff discounts, access to an Employee Assistance Program, one month paid parental leave for full-time employees, and the potential for career progression.

Does JD Sports value diversity and inclusion?

Yes, JD Sports values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.

Will I need to undergo a VEVO Check?

Yes, by applying for this role, you consent to undergo a VEVO Check to verify your working rights where required.

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JD Sports Fashion

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

JD Sports is a prominent UK-based retail company specialising in sportswear, athletic footwear, and related accessories. Their ultimate mission is to provide customers with a comprehensive range of top-quality sportswear brands, sneakers, and sports-related fashion items. JD Sports' purpose revolves around enabling individuals to pursue an active and healthy lifestyle by offering them the latest and most stylish sportswear options, catering to their athletic and fashion needs.