FAQs
What are the qualifications required for the Department Manager, Women's position?
Minimum qualifications include 5 years of related experience, luxury retail experience preferred, excellent communication skills, ability to use POS system and its inventory management functions, RTW experience preferred, foreign language skills are a plus, ability to work in a collaborative team environment, ability to lift boxes/weight up to 10 lbs, organizational skills, strong digital literacy, and flexible availability including nights, weekends, and holidays.
What are the key responsibilities of the Department Manager?
Key responsibilities include team management and development, client and business development, selling & floor management, operations management, visual merchandising, and building client relationships. The Department Manager will also be responsible for setting individual and team goals, driving sales within the category and across the store, mentoring the team, and ensuring the highest level of client experience.
What are some of the specific tasks involved in the day-to-day operations of the Department Manager?
Day-to-day tasks include leading and empowering the team to drive business, setting and assessing performance goals, developing and implementing action plans to boost business and improve product performance, ensuring policies and standards are communicated and implemented, managing inventory, providing feedback and mentorship to the team, and participating in visual merchandising rotations.
How does the Department Manager support client relationships and clienteling?
The Department Manager supports the team in building long-term client relationships using all clienteling tools available. They promote a client-centric mentality in the store to ensure the highest level of client experience, encourage cross-selling and client retention, and develop and implement action plans to improve business opportunities through efficient sales floor management and client hosting.
What skills and qualities are important for success in this role?
Important skills and qualities for success in this role include a strong drive for results, goal-oriented mindset, excellent communication skills, ability to work well in a team environment, organizational skills, strong digital literacy, and flexibility in availability including nights, weekends, and holidays. Other desirable qualities include experience in luxury retail, RTW experience, and foreign language skills.