FAQs
What are the primary responsibilities of a Deputy General Manager at Leonardo Hotels?
As a Deputy General Manager, you will oversee hotel operations, ensure guest satisfaction through feedback and surveys, mentor team members, collaborate with the HR team on engaging activities, and host weekly operations meetings regarding events and groups.
What qualifications and skills are required for this role?
We are looking for candidates with strong people skills, the ability to inspire and get the best out of their team, as well as experience in hotel or hospitality management.
What kind of support and development opportunities does Leonardo Hotels provide?
Leonardo Hotels offers ongoing job-related training with clear paths for progression, including the “High Potential Programme” designed to develop Deputy General Managers into Hotel Managers, along with an ILM certificate and IoH membership.
What benefits can I expect as a Deputy General Manager?
Benefits include a quarterly bonus scheme, an enhanced pension plan, special rates on hotel rooms, meals during shifts, a talent referral scheme, access to company wellness support, and participation in team celebrations and recognition events.
How does Leonardo Hotels support work-life balance for its employees?
The company organizes team-building activities and celebrations, such as Thank You Week and Employee Awards Celebrations, which fosters a fun and friendly working environment, contributing to overall work-life balance.
Is there room for advancement within the company?
Yes, Leonardo Hotels emphasizes career development and progression, particularly through the High Potential Programme, which is aimed at helping Deputy General Managers advance to Hotel Manager positions.
What type of hotel environment can I expect at Leonardo Hotel and Conference Venue Hinckley Island?
The hotel offers a modern setting with stylish rooms and contemporary furnishings. It features various dining options, multiple function rooms, a pool, a sauna, a gym, and ample free parking, presenting a vibrant and dynamic work atmosphere.
What does the recruitment process look like for this role?
The recruitment process focuses on personality and attitude, specifically how candidates interact with others and embody the company's values: Consistent, Friendly, Genuine, Positive, and Willing.
How does Leonardo Hotels value its employees?
Every team member is individually valued and respected. The company strives to create a positive workplace culture through engagement, team activities, and performance-based rewards.
Can you tell me more about the company culture at Leonardo Hotels?
The company culture emphasizes genuine hospitality, teamwork, and recognition. Employees can expect a supportive environment that celebrates efforts and achievements, while providing a variety of activities to involve everyone in the community.