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Deputy Manager

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management

AI generated summary

  • You must have excellent communication skills, a proactive mindset, team leadership abilities, commitment to success, and thrive in a fast-paced environment.
  • You will manage stock availability, drive sales, support the team, ensure policy adherence, and celebrate successes daily to enhance customer service and store performance.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What are the key responsibilities of the Deputy Manager role?

The key responsibilities include managing availability across the store, driving sales while prioritizing customers, providing efficient service and support to the store team, ensuring the implementation of store policies and procedures, and celebrating colleague and business success.

What personal attributes are we looking for in a candidate?

We are looking for candidates with excellent communication skills, the ability to keep things simple and take action for improvement, the capability to support and inspire a team, a commitment to success, and the ability to thrive in a fast-paced environment.

Is this position permanent or temporary?

This is a permanent position.

What qualities are important for succeeding in this role?

Important qualities include the ability to engage and inspire a team, a passion for retail, and the drive to succeed in a dynamic and fast-paced environment.

Will I have the opportunity to advance my career with Iceland?

Yes, Iceland is committed to investing in its people and offers opportunities for career development within an ever-growing company.

How does the company celebrate colleague and business success?

The company encourages celebrating successes as part of a positive work culture, although specific methods of celebration may vary.

Is experience in retail required for this role?

While specific experience requirements are not mentioned, a real passion for retail and hands-on involvement in store operations are key aspects of the role.

What does the training process look like for new Deputy Managers?

The specific training process is not detailed in the job description, but new employees can expect support and communication from the Store Manager and wider team to ensure they are well-equipped for the role.

What is the store's approach to customer service?

The store places a strong emphasis on putting customers first and providing fast and efficient service every day.

How can I apply for this Deputy Manager position?

You can apply for the position by following the application process outlined in the job posting, typically through the company's careers page or recruitment portal.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland