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Deputy Store Manager

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Clarks

16d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should have retail experience, strong communication skills, the ability to inspire your team, and proficiency in retail IT to improve customer service and meet targets.
  • You will lead by example in customer service, manage the shop floor, create memorable experiences, inspire your team, use retail IT, and handle customer issues, deputizing for the manager as needed.

Requirements

  • What we need from you
  • You’ll have shown your abilities in retail before—that’s why you’ll be confident stepping into the role of Sales and Service Manager.
  • A great communicator, you’ll inspire your team to smash their targets and build great relationships throughout the business.
  • Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.

Responsibilities

  • - Set a shining example of customer service and sales performance for your team
  • - Run the shop floor, merchandising and supporting your team
  • - Create unique customer experiences that demonstrate why Clarks stores hold a special place on the high street
  • - Inspire your team to smash their targets and build great relationships throughout the business
  • - Use retail IT, build rapport and handle customer service issues often all at once
  • - Deputise for the manager when required

FAQs

What is the job title for this position?

The job title is Deputy Store Manager, also known as Sales & Service Manager at Clarks.

What are the salary details for this position?

The salary advertised is for a full-time position; if part-time, the salary will be pro rata.

What benefits are included for employees?

Employees receive a store performance bonus, free shoes, a Clarks discount, education grants, flexible family leave, employee life cover, and maternity/adoption cover, among others.

What kind of career development opportunities does Clarks offer?

Clarks provides training and encouragement for career progression, and employees may access education grants to assist with tuition costs for themselves and their families after a couple of years of service.

What qualities are needed for the Deputy Store Manager role?

Candidates should have previous retail experience, be confident in inspiring their team, have strong communication skills, and be able to handle customer service issues effectively.

Where is Clarks located?

Clarks is based in Somerset, England.

How many pairs of Clarks shoes can employees purchase at a discount?

Employees can receive a discount on up to 20 pairs of Clarks shoes each year, in addition to a free pair for work.

What commitment does Clarks have regarding diversity?

Clarks is committed to embracing diversity throughout its workforce, creating an inclusive environment that reflects various cultures and providing equal opportunities for all employees.

How can I find more information about job opportunities at Clarks?

You can visit clarksjobs.com, follow Clarks on Twitter, or become a fan on Facebook by looking for @JobsatClarks.

What is the company’s history?

Clarks has been at the forefront of innovative shoemaking since its foundation in 1825 and has a rich archive of over 22,000 pairs, including iconic styles like the Desert Boot and Wallabee.

Clarks

Retail & Consumer Goods
Industry
10,001+
Employees
1825
Founded Year

Mission & Purpose

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born. It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world. New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet. We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.