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Deputy Store Manager

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Clarks

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Oxford

AI generated summary

  • You should have retail experience, strong communication skills, a knack for inspiring teams, and the ability to handle multiple tasks, including customer service and IT.
  • You will lead customer service and sales, manage the shop floor, support your team, resolve issues, and use retail IT, while preparing for more senior roles.

Requirements

  • You’ll have shown your abilities in retail before—that’s why you’ll be confident stepping into the role of Sales and Service Manager.
  • A great communicator, you’ll inspire your team to smash their targets and build great relationships throughout the business.
  • Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.

Responsibilities

  • As a Sales and Service Manager, you’ll set a shining example of customer service and sales performance for your team.
  • Running the shop floor, merchandising and supporting your team, the unique customer experiences you’ll create demonstrate why Clarks stores hold such a special place on the high street for two centuries.
  • Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.

FAQs

What is the job title for this position?

The job title is Deputy Store Manager, also known as Sales & Service Manager in Clarks.

Is the salary advertised for full-time or part-time roles?

The salary advertised is for a full-time position; if part-time, the salary will be pro rata.

What benefits do employees receive?

Employees receive a store performance bonus, a free pair of shoes, a discount card, access to education grants, flexible family leave, life cover, and maternity/adoption cover.

What type of training and development opportunities are available?

Employees will receive training and encouragement to progress, with the opportunity to access education grants for tuition costs for themselves and their families after working with Clarks for a couple of years.

What qualities are important for a candidate applying for this role?

Important qualities include prior retail experience, strong communication skills, the ability to inspire a team, rapport-building skills, and a high energy level.

Does Clarks have a commitment to diversity in the workplace?

Yes, Clarks is committed to embracing diversity throughout the workforce and creating an inclusive environment for all.

What is Clarks' history?

Clarks, based in Somerset, England, was founded in 1825 and has been at the forefront of innovative shoemaking, known for iconic products like the Desert Boot and Wallabee.

How can potential candidates learn more about job opportunities at Clarks?

Potential candidates can visit clarksjobs.com, follow Clarks on Twitter, or become a fan on Facebook under @JobsatClarks.

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Clarks

Retail & Consumer Goods
Industry
10,001+
Employees
1825
Founded Year

Mission & Purpose

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born. It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world. New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet. We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.