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Deputy Store Manager

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Clarks

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Salford

AI generated summary

  • You must have retail experience, be a strong communicator, inspire your team, handle customer service issues, and be proficient with retail IT to progress to more senior roles.
  • You will lead by example in customer service, manage the shop floor, inspire your team, create unique experiences, use retail IT, and step in for the manager when needed.

Requirements

  • - You’ll have shown your abilities in retail before—that’s why you’ll be confident stepping into the role of Sales and Service Manager.
  • - A great communicator, you’ll inspire your team to smash their targets and build great relationships throughout the business.
  • - Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.

Responsibilities

  • - Set a shining example of customer service and sales performance for your team
  • - Run the shop floor, merchandising and supporting your team
  • - Create unique customer experiences
  • - Inspire your team to smash their targets and build great relationships throughout the business
  • - Use retail IT, build rapport and handle customer service issues
  • - Be an asset to the team, able to deputise for the manager when required

FAQs

What is the job title for this position?

The job title for this position is Deputy Store Manager, also known as Sales & Service Manager at Clarks.

What are the salary details for the Deputy Store Manager position?

The salary advertised is for a full-time position, and if part-time, the salary will be pro rata.

What benefits do employees receive in this role?

Employees receive a performance bonus, free shoes, a discount on Clarks products, education grants, a generous holiday allowance, and the opportunity to join the company pension scheme.

What kind of training and development is offered?

Clarks provides training and encouragement for career development, including access to education grants for tuition costs for employees and their families.

What qualities are required for the Deputy Store Manager position?

The ideal candidate should have retail experience, be a great communicator, inspire the team, and have the ability to handle multiple tasks, including retail IT and customer service issues.

How does Clarks support employee wellbeing?

Clarks offers access to an Employee Assistance Programme that supports employee wellbeing.

Is there any flexibility in work hours for this position?

Yes, Clarks provides flexible family leave options to support a good work-life balance.

What cultural values does Clarks promote within the workplace?

Clarks is committed to embracing diversity and creating an inclusive environment that reflects a variety of cultures and locations, ensuring equal opportunities for all employees.

Are there opportunities for advancing to more senior roles?

Yes, employees can look toward more senior roles as a part of their career development within Clarks.

How can potential candidates learn more or apply for this job?

Interested candidates can visit clarksjobs.com, follow Clarks on Twitter, and become a fan on Facebook under @JobsatClarks.

Clarks

Retail & Consumer Goods
Industry
10,001+
Employees
1825
Founded Year

Mission & Purpose

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born. It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world. New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet. We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.