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Deputy Store Manager

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Clarks

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Dublin

AI generated summary

  • You should have retail experience, be a strong communicator, inspire your team, handle customer service, and effectively use retail IT to support business goals.
  • You will lead by example in customer service, manage the shop floor, create unique experiences, inspire your team, handle IT and customer issues, and step in for the manager as needed.

Requirements

  • What we need from you
  • You’ll have shown your abilities in retail before—that’s why you’ll be confident stepping into the role of Sales and Service Manager.
  • A great communicator, you’ll inspire your team to smash their targets and build great relationships throughout the business.
  • Using retail IT, building rapport and handling customer service issues often all at once, your energy will make you an asset to the team (able to deputise for the manager when required) and you’ll be looking at more senior roles before long.

Responsibilities

  • - Set a shining example of customer service and sales performance for your team
  • - Run the shop floor, merchandising and supporting your team
  • - Create unique customer experiences
  • - Inspire your team to smash their targets and build great relationships throughout the business
  • - Use retail IT, build rapport and handle customer service issues
  • - Deputise for the manager when required

FAQs

What is the role of a Deputy Store Manager at Clarks?

The Deputy Store Manager at Clarks is known as the Sales & Service Manager, responsible for setting an example of customer service and sales performance, managing the shop floor, merchandising, and supporting the team.

What benefits do Clarks employees receive?

Employees receive a store performance bonus, a free pair of shoes for work, a discount card for additional pairs of shoes, access to an Employee Assistance Programme, flexible family leave, employee life cover, maternity/adoption cover, and the opportunity to join the company pension scheme.

Are there opportunities for career development at Clarks?

Yes, Clarks offers extensive career development opportunities, including training and education grants to help with tuition costs for employees and their families.

Is the salary for the Deputy Store Manager position the same for part-time roles?

No, the advertised salary is for a full-time position; if the role is part-time, the salary will be pro rata.

What skills are required for the Deputy Store Manager role?

Candidates should have prior retail experience, be great communicators, inspire their team to meet targets, and handle multiple tasks such as customer service and using retail IT.

What is Clarks' commitment to diversity and inclusion?

Clarks is committed to embracing diversity throughout its workforce by creating an inclusive environment and providing equal chances for success at all levels, regardless of sex, age, disability, marital status, color, race, religion, ethnic origin, sexual orientation, or gender reassignment.

How can I follow Clarks job opportunities online?

You can visit clarksjobs.com, follow on Twitter, and become a fan on Facebook by looking for @JobsatClarks.

What is Clarks' historical significance?

Clarks has been at the forefront of innovative shoemaking since 1825, known for its iconic designs like the Desert Boot and Wallabee, and for its commitment to craftsmanship and social change in the footwear industry.

Clarks

Retail & Consumer Goods
Industry
10,001+
Employees
1825
Founded Year

Mission & Purpose

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born. It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world. New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet. We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.