FAQs
What are the primary responsibilities of the Design Support Group - Tools Administration and Operations role?
The primary responsibilities include managing and maintaining Atlassian applications, configuring and customizing tools, implementing user permissions, performing system updates and backups, monitoring performance, troubleshooting issues, and administering additional DevSecOps tools.
What skills are required for this position?
Required skills include proficiency in configuring and managing Atlassian tools, strong understanding of workflows and custom fields in Jira, experience with scripting languages and APIs, familiarity with databases and Linux platforms, exposure to ticket management systems, and strong troubleshooting abilities.
Is experience with Atlassian tools necessary for this position?
Yes, proficiency in configuring and managing Atlassian tools such as Jira, Confluence, Bitbucket, and Bamboo is essential for this role.
What scripting languages should applicants be familiar with?
Applicants should have experience with scripting languages such as Groovy, Python, Shell, and JQL.
Are there any specific database management systems that candidates should know?
Yes, familiarity with MySQL and PostgreSQL is desirable for this position.
Will the role require working on weekends?
Yes, the position may require performing system upgrades and maintenance during weekends to minimize downtime.
How important are communication skills for this role?
Excellent communication and collaboration abilities are very important, as the role involves working closely with different teams.
Does VIAVI Solutions offer equal employment opportunities?
Yes, VIAVI Solutions is an equal opportunity and affirmative action employer, welcoming applicants from diverse backgrounds, including minorities, females, veterans, and persons with disabilities.