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Diagnostics Applications Specialist

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Zoetis

3mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a relevant bachelor’s degree, 3+ years in healthcare/diagnostics, technical sales experience, travel willingness, communication skills, troubleshooting ability, and client relationship expertise.
  • You will manage diagnostic territories, support customers with product training, troubleshoot issues, collaborate on sales goals, conduct workshops, and promote product installations.

Requirements

  • Job Requirements:
  • Bachelor’s degree in a relevant field.
  • Minimum of 3 years’ experience in a healthcare or diagnostics environment.
  • Strong background in customer support and technical sales.
  • Ability to travel extensively within the designated region.
  • Excellent communication and interpersonal skills.
  • Proficient in troubleshooting and resolving technical issues.
  • Demonstrated ability to build and maintain client relationships.
  • Experience with conducting workshops and presentations.
  • Knowledge of diagnostic equipment and consumables is preferred.
  • Self-motivated with a strong drive for results.

Responsibilities

  • Diagnostic Territory Management: Driving diagnostic territory analysis, identification of high potential areas, establishing and maintenance of client relationships, management of consumables utilization and budgets, identification and pursuing of diagnostic opportunities.
  • To provide in-field customer support for our current and future range of diagnostics products (instrument, consumables, and software solutions).
  • Investigate and troubleshoot diagnostic related matters.
  • Work with the sales representatives to identify equipment and consumable opportunities and increase instrument installation and conducting, in field, post purchase support and training with customers.
  • Coordinate and collaborate with Diagnostics Marketing Manager to understand, communicate, and manage current and forecasted territory diagnostics sales objectives.
  • Develop and conduct workshops, educational seminars, and general product presentations in front of large groups of professionals.
  • Serve as the field technical ambassador on evaluations and installations of equipment, promoting the Zoetis diagnostics product portfolio and post-purchase application support. She is expected to support the sales division to achieve country sales and profitability goals within their assigned territory.

FAQs

What regions will the Diagnostics Applications Specialist be responsible for?

The Diagnostics Applications Specialist will be responsible for the Gauteng, Mpumalanga, Limpopo, Free State, and Northwest provinces.

What is a primary responsibility of the Diagnostics Applications Specialist?

A primary responsibility is to provide in-field customer support for the current and future range of diagnostics products, including instruments, consumables, and software solutions.

Will the role include traveling?

Yes, this is a field role with high travel requirements.

What type of customer support will the specialist provide?

The specialist will provide in-field customer support, investigate and troubleshoot diagnostic-related matters, and offer post-purchase support and training.

How will the Diagnostics Applications Specialist work with the sales representatives?

The specialist will collaborate with sales representatives to identify equipment and consumable opportunities and increase instrument installation.

Are workshops and educational seminars part of the specialist's duties?

Yes, the specialist is expected to develop and conduct workshops, educational seminars, and general product presentations in front of large groups of professionals.

What is the role of the Diagnostics Applications Specialist in territory management?

The specialist will drive diagnostic territory analysis, identify high-potential areas, establish and maintain client relationships, and manage consumable utilization and budgets.

What is expected of the specialist regarding equipment evaluations and installations?

The specialist is expected to serve as the field technical ambassador on evaluations and installations of equipment, promoting the Zoetis diagnostics product portfolio.

How does the role contribute to the sales division's goals?

The specialist supports the sales division by achieving country sales and profitability goals within their assigned territory.

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Zoetis

Nurturing our world and humankind by advancing care for animals

Manufacturing & Electronics
Industry
10,001+
Employees
2013
Founded Year

Mission & Purpose

The world’s leading animal health company. Zoetis is driven by a singular purpose: to nurture our world and humankind by advancing care for animals. We’ve been innovating ways to predict, prevent, detect, and treat animal illness for over 70 years, and we continue to stand by those raising and caring for animals worldwide – from veterinarians and pet owners to livestock farmers. Our leading portfolio and pipeline of medicines, vaccines, diagnostics and technologies make a difference in over 100 countries. Community Guidelines: This page is intended for learning more about how Zoetis is advancing care for animals. We aspire to create a supportive community, but there are some guidelines to which posts and comments on this page must adhere. If your post references a side effect related to any Zoetis product, we may contact you for more information. To monitor the safety of Zoetis products, we advise you to call our Veterinary Medical Information and Product Support Team at 1-888-963-8471; Support Team is available Mon-Fri 9am to 6:30pm ET. We reserve the right to remove any post/comment that violates LinkedIn Guidelines. We respectfully request that you refrain from posting comments including: Unsolicited and/or unverified medical advice Vulgarity and/or profanity Discriminatory and/or derogatory comments, hate speech Politics and religion Personal attacks and/or threats Promotion of illegal activity Copyright/trademark infringements Topics that may be considered spam/advertising