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Digital Content Associate, Prime Video DigiFlex

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Amazon

2d ago

  • Job
    Full-time
    Entry & Junior Level
  • Data
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You must have a Bachelor's degree, fluency in English, experience with Microsoft Office, and advanced Excel skills.
  • You will check and fix video catalog content, analyze issues, use tools to resolve them, communicate with stakeholders, and meet productivity and quality standards.

Requirements

  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
  • Knowledge of Excel at an advanced level

Responsibilities

  • The primary responsibility of this role is to perform various tasks related to content for the video catalog quality, under general supervision. This could involve tasks such as checking and/or fixing metadata, image, subtitles, audio and video assets to provide a seamless viewing experience to PV sports customers. The day to day job requires the individual to make judgment based decisions by following a standard operating procedure. The associate should have working knowledge of MS office to capture data on daily basis.
  • Key job responsibilities
  • Understand and adhere to standard operating procedure.
  • Analyze, and identify the issues in the Video content.
  • Understand the issue and make best use of the available resources/tools to resolve/fix it.
  • Proactively raises issues /alarms to manager or stakeholders that may have an impact on core deliverables or operations
  • Communicate with internal and external stakeholders.
  • Adhere to the Service level agreement, and average handle time set for the processes.
  • Meet predetermined and assigned productivity targets and quality standards.

FAQs

What is the primary responsibility of the Digital Content Associate role?

The primary responsibility of this role is to perform various tasks related to content quality for the video catalog, including checking and fixing metadata, images, subtitles, audio, and video assets to ensure a seamless viewing experience for Prime Video sports customers.

What qualifications are required for the Digital Content Associate position?

A bachelor's degree and fluency in speaking, writing, and reading English are required. Additionally, experience with Microsoft Office products and applications is necessary.

What key skills are required for this position?

Key skills required include the ability to analyze and identify issues in video content, understanding and adhering to standard operating procedures, advanced knowledge of Excel, and effective communication with internal and external stakeholders.

Is knowledge of advanced Excel required for this role?

Yes, knowledge of Excel at an advanced level is a key requirement for the Digital Content Associate position.

How is productivity measured in this role?

Productivity is measured through predetermined and assigned productivity targets and quality standards that associates are expected to meet.

Will the Digital Content Associate need to work with internal and external stakeholders?

Yes, the associate will be required to communicate with both internal and external stakeholders as part of their responsibilities.

What should an associate do if they identify an issue that may affect core deliverables?

If an associate identifies an issue that may impact core deliverables or operations, they should proactively raise the concern to their manager or stakeholders.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available for applicants with disabilities. Additional information can be found at https://amazon.jobs/content/en/how-we-hire/accommodations.

What is the work environment for this position?

The work environment may involve a hybrid format, allowing for some remote work while also requiring in-office attendance.

Does this position involve working under supervision?

Yes, the Digital Content Associate will perform their tasks under general supervision.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.