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Dior Ambassador

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Christian Dior Couture

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Cambridge

AI generated summary

  • You must have luxury sales experience, preferably in beauty/fragrance, be creative and tenacious, results-oriented, confident in engaging customers, and impeccably presented.
  • You will sell Dior products, build client relationships, meet sales targets, manage stock, educate customers, and maintain client data using the ipos tool for personalized service and loyalty.

Requirements

  • Previous experience working in a luxury, consultative sales role is required.
  • Experience in beauty and/or fragrance sales is advantageous.
  • Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate.
  • Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service.
  • You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity.
  • Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills.
  • Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior.

Responsibilities

  • To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
  • To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
  • To be aware of and achieve or exceed sales targets, as set by your line manager
  • To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
  • KPI - To achieve set sales targets
  • To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
  • To initiate contact with clients and welcome them both on counter and through traffic stopping
  • To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
  • To educate clients on Parfums Christian Dior products and the brand
  • KPI - to achieve target for Mystery Shopping
  • To participate in merchandise management and ensure that it is in line with Corporate guidelines
  • To monitor stock levels, report any issues and ensure that there are sufficient levels
  • To adhere to all company procedures and policies, as outlined in the employee handbook
  • To update ipos tool with client data including all sales and client profile
  • To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

FAQs

What is the job title for this position?

The job title is Dior Ambassador, specifically working as a Beauty Consultant.

Where is the location of this job?

The position is located at John Lewis in Cambridge.

What are the main responsibilities of a Beauty Consultant?

The main responsibilities include driving beauty sales, achieving sales targets, providing personalized luxury service, and being an expert on makeup and skincare.

Is this a full-time position?

Yes, this is a full-time role.

What sales targets should a Beauty Consultant aim to achieve?

The Beauty Consultant should be aware of and aim to achieve or exceed sales targets as set by the line manager.

What is the KPI related to service?

The KPI related to service includes achieving the target for Mystery Shopping.

What prior experience is required for this role?

Previous experience working in a luxury, consultative sales role is required, and experience in beauty and/or fragrance sales is advantageous.

How should the Beauty Consultant approach clients?

The Beauty Consultant should initiate contact with clients, welcome them both on the counter and through traffic stopping, and develop personal relationships to gain client loyalty.

What qualities are important for a successful candidate?

Important qualities include creativity, tenacity, self-confidence, being driven and results-oriented, and being immaculately groomed and presented.

Is experience in beauty or fragrance sales necessary for this position?

While previous experience in luxury sales is required, experience in beauty and/or fragrance sales is advantageous but not mandatory.

How does Dior value diversity in the workplace?

At Parfums Christian Dior, the company encourages diversity in all its forms in recruitment and respects the individuality of each candidate, believing that diversity enriches the teams.

How can an LVMH employee apply for this job?

Current LVMH employees should apply online directly on the internal job board, voices.

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Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.