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Director Ecommerce Operations EU

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Fabletics

Aug 2

  • Job
    Full-time
    Entry Level
  • Berlin
  • Quick Apply

AI generated summary

  • You should have extensive experience in eCommerce operations, strong leadership skills, a deep understanding of the EU market, and a proven track record of driving revenue growth and optimizing processes.
  • You will oversee ecommerce operations, optimize customer experience, manage logistics, drive sales performance, collaborate with cross-functional teams, and ensure smooth order fulfillment across EU markets.

Requirements

  • Minimum 7 years (ideally more) of relevant experience in ecommerce or a related field.
  • Proven leadership experience with at least 5 years in managerial roles.
  • Familiarity with Builder.IO, Office Suite, Asana/MS Planner, Teams/Slack, Tableau/Microstrategy/PowerBI, Heap, and other reporting tools.
  • Marketing/business degree or MBA preferred.
  • Experience working in a multicultural environment and managing across different markets.
  • Excellent English and German language skills.
  • Good sense of humor and a hands-on/ can-do attitude.
  • Drive and hunger for having a positive business impact and empowering teams to operate at their best.
  • Passion for athletic wear and our products.
  • Ability to travel 1-2 times per year to the USA.

Responsibilities

  • Ensure an on-brand website experience, optimizing daily for maximum conversion and usability.
  • Lead or support in global process integration, structural improvements, and development of tooling and website setup.
  • Collaborate with the VP of Ecommerce and other departments (Media Marketing, CRM, Brand Partnerships) to direct site traffic effectively, supporting performance and inventory goals.
  • Analyze and provide feedback on the assortment, working closely with the buying department to optimize inventory, product lineup for optimal conversion, branding, and price points (margins).
  • Drive and improve price point optimization to strategize on inventory sell-through, conversion rates, and margins.
  • Manage and review campaign briefings, website operations, asset uploads, and quality assurance.
  • Conduct performance reviews, reporting, and documentation.
  • Plan and coordinate campaign and merchandise photo shoots, and implement campaigns on site.
  • Lead and mentor your teams, fostering a high-performance work culture.
  • Integrate with the SEO team to ensure seamless and efficient operations.
  • Define and implement OKRs and service levels, organize quarterly offsites, and focus on team development.

FAQs

What is the job title for this position?

The job title is Director Ecommerce Operations EU.

Where is the Director Ecommerce Operations EU position based?

The position is based in our Berlin office.

What markets will the Director Ecommerce Operations EU oversee?

The Director will lead ecommerce operations across multiple markets, including DE+AT, UK, FR+BE, ES, SE, DK, and NL.

Who does the Director Ecommerce Operations EU report to?

The Director will report to the Vice President of Ecommerce.

What are the main responsibilities of the Director Ecommerce Operations EU?

The main responsibilities include ensuring an on-brand website experience, collaborating with various departments to direct site traffic, analyzing product assortment, optimizing inventory, managing campaign briefings, and leading and mentoring teams.

What qualifications are required for this position?

Candidates should have a minimum of 7 years of relevant experience in ecommerce or a related field and at least 5 years in managerial roles, along with familiarity with various reporting and project management tools.

Is knowledge of multiple languages required?

Yes, excellent English and German language skills are required for this position.

What educational background is preferred for this role?

A marketing/business degree or MBA is preferred.

What benefits are offered with this position?

Benefits include a competitive salary, unlimited discretionary paid time off, professional development opportunities, health and wellness benefits, and discounts on company products.

Will the Director be required to travel?

Yes, the Director should be able to travel 1-2 times per year to the USA.

What kind of work culture does TechStyleOS promote?

TechStyleOS promotes a vibrant workplace culture that thrives on diversity, inclusivity, and a high-performance work ethic.

Are there opportunities for professional development?

Yes, the company provides dedicated time for professional development through initiatives such as the “Style Your Day” program.

Can employees start late or finish early if needed?

Yes, employees are encouraged to maintain a healthy work-life balance, allowing flexible working hours as necessary.

What additional perks does TechStyleOS offer?

Additional perks include company events, discounts on fitness memberships, access to wellness apps, and free snacks and beverages in the office.

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Fabletics

Retail & Consumer Goods
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Founded in 2013, Fabletics brings the fashion-house approach into the activewear space. By fusing style-centric design with high-performance technology, we’ve evolved activewear beyond the gym, into every walk of life. Driven by our innovative VIP membership program serving over 2 million loyal members, we deliver premium quality at affordable prices with weekly new collections in sizes XXS-4X for women and XS-4X for men.