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Director of Fulfilment

  • Job
    Full-time
    Expert Level
  • Logistics
    Business, Operations & Strategy
  • Quick Apply

AI generated summary

  • You need expertise in supply chain management, B2B model experience, project management skills, ambition for results, and knowledge of retail finance principles.
  • You will develop delivery strategies, manage budgets, optimize performance metrics, engage teams, and collaborate with stakeholders to enhance fulfilment and supply chain operations.

Requirements

  • Significant depth of knowledge in supply chain management and wider route to market optimisation. Ability to enhance customer propositions through this.
  • Understanding of a multisite B2B model and proven track record of delivering strategic change.
  • Experience of managing of large-scale projects, influencing teams and engaging individuals.
  • Highly ambitious, driven, and passionate about results and success, proactive about new business opportunities.
  • Knowledge of retail or merchant operating model principles, good finance management is preferable.

Responsibilities

  • Developing the strategy for branch delivery across the infrastructure network and the subsequent multi-million pound budget that accompanies it.
  • Ensuring Horizon 29 is optimised effectively and implementing KPIs/ Targets to measure performance.
  • Accountable for delivering against the cost to serve, cost per drop and customer OTIF budgets.
  • Driving the strategy for meeting customer requirements whilst understanding the collection and delivery models, the role of branches, the influence of the website over time and how to manage best profitable customers, products, branches and suppliers.
  • Engage direct reports and the wider team to drive team engagement and motivation. Management of the central stock ordering team, working with the commercial function to ensure route to market optimisation.
  • Engaging with wider business stakeholders to drive the success of Horizon 29 and the wider Infrastructure fulfilment/supply chain offering.

FAQs

What is the job title for this position?

The job title is Director of Fulfilment.

What is the location requirement for this role?

The role requires you to be based within a commutable distance to our Chesterfield site, with additional travel as required.

What type of salary is being offered for this position?

A competitive salary is offered, along with a car allowance and bonus potential.

What are the main responsibilities of the Director of Fulfilment?

The main responsibilities include developing branch delivery strategies, optimizing Horizon 29, managing budgets, improving customer service delivery models, engaging the team, and collaborating with business stakeholders.

What qualifications are preferred for this role?

Preferred qualifications include significant knowledge in supply chain management, experience with multisite B2B models, managing large-scale projects, and understanding of retail or merchant operating model principles.

What kind of experience is required for the Director of Fulfilment position?

Candidates should have a proven track record of delivering strategic change and managing large-scale projects, as well as experience in engaging and influencing teams.

What benefits are included with the position?

Benefits include increasing annual leave with length of service, a generous pension scheme (matched up to 9%), potential bonuses, private medical insurance, life assurance, car allowance, and access to a variety of discounts.

Is there any support for employee health and wellbeing?

Yes, we promote positive health and wellbeing by offering free access to healthcare, the YuLife app, a Cycle to Work scheme, and more.

What is Horizon 29 and how does it relate to this role?

Horizon 29 is a key component of the infrastructure network that the Director of Fulfilment will oversee, ensuring it is optimized effectively and aligned with performance targets.

How important is team engagement in this role?

Team engagement is crucial; the Director of Fulfilment is expected to drive motivation and engagement among direct reports and the wider team.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.