FAQs
What are the key responsibilities of the Director of Operations at Whittington Health?
The Director of Operations is responsible for the delivery and management of services within their respective Division, developing services in line with commissioners’ requirements and the local population's needs, achieving key performance targets, leading all Division-based activities in collaboration with the Clinical Director and Associate Director of Nursing, and driving best practice changes to improve clinical outcomes.
How many Director of Operations posts are available, and for which divisions?
There are two posts available for the Director of Operations, specifically for the divisions of Surgery and Cancer and Acute Patient Access, Clinical Support Services and Women's Health.
Who will the Director of Operations report to?
The Director of Operations will report directly to the Chief Operating Officer.
What qualities is Whittington Health looking for in a candidate?
Whittington Health seeks candidates who are committed to the ICARE values and are passionate about improving health and wellbeing for patients. They value diversity and are looking for individuals who can contribute to a workforce representative of the community they serve.
What is the focus of the work carried out by the Director of Operations?
The focus includes improving patient flow, ensuring strong collaboration across clinical pathways, and achieving an ‘outstanding’ rating from CQC inspections for services within the Division.
Who should I contact for more information or to arrange an informal visit?
For further details or to arrange an informal visit, you can contact Chinyama Okunuga, the Chief Operating Officer, via email at chinyama.okunuga@nhs.net or by phone at 020 7288 5644.
How does Whittington Health ensure fairness and accessibility in its services?
Whittington Health is dedicated to ensuring that all services are fair and equally accessible. The Trust employs a workforce that reflects the diversity of its community and has recruitment, training, and promotion policies sensitive to differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.
What are the performance expectations for the Director of Operations?
The Director of Operations is expected to support the achievement of Division-based key performance targets, work collaboratively with other Divisions to share best practices, and lead efforts to drive continuous improvement in clinical outcomes for patients and their families.
What additional team members will the Director of Operations work with?
The Director of Operations will work closely with the Clinical Director and the Associate Director of Nursing within their Division.