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Director, Order to Cash - Technology

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McCain Foods

1mo ago

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Toronto

AI generated summary

  • You need a Bachelor's/MBA, 10+ years in CPG, 5+ in Order to Cash, expertise in order management systems, global experience, leadership skills, strong analytics, and project management abilities.
  • You will strategize and optimize the Order to Cash process, lead teams, ensure alignment with stakeholders, oversee project delivery, and implement best practices for continuous improvement.

Requirements

  • Bachelors Degree, Master’s or MBA in Technology / Business / Finance / Industrial Engineering, or equivalent work experience.
  • 10+ Years of highly relevant experience in the CPG or adjacent industry, holding progressive roles.
  • 5+ years of experience in Order to Cash or related functions
  • Deep expertise in order management systems, transportation management systems (e2Pen, SAP, Blue Yonder), billing platforms, and SAP ECC/S4 with a focus on optimizing processes and leveraging technology solutions.
  • Worked and succeeded in both traditional and Agile project delivery framework.
  • Experience working within a Global organization.
  • Have managed and mentored a team of people.
  • Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization, including SLT.
  • Ability to manage multiple stakeholders and communication platforms to ensure success of projects.
  • Strong analytical and problem-solving skills, with ability to analyze complex data sets and drive data-driven decisions.
  • Strong project management and organizational skills.
  • Proven leadership abilities, including the ability to inspire and motivate teams, drive change, and deliver results in a fast-paced and dynamic environment.
  • Experience in the implementation of process improvements, automation initiatives, and system enhancements within the Order to Cash function.

Responsibilities

  • Develop and execute strategies to use technology and data in a way that drives and support business strategy and optimizes the Order to Cash process, including order management, transportation, pricing, invoicing, credit management, collections, and cash application.
  • Be a single point of contact for OTC Technology for the Global Supply Chain team.
  • Seek and gain alignment between Corporate and Regional priorities.
  • Ensure that regional and country needs are raised and addressed at the global level and are accounted for in business demand.
  • Lead a team of Product Owners, Delivery Leads, Functional Engineers, and Solution Architects to ensure delivery of the roadmap by area.
  • Provide guidance, coaching, and performance feedback to direct reports in order to foster a high-performing and customer-centric culture.
  • Provide oversight, leadership and alignment to overall timelines, budgets, milestones, deliverables and prioritization.
  • Sign off on blueprint and design before development work starts.
  • Track utilization of products that are part of portfolio, in collaboration with Product Owners.
  • Ensure business cases are developed and stakeholders are accountable for value realization.
  • Collaborate with cross-functional teams to streamline processes, resolve issues and drive continuous improvement initiatives.
  • Implement best practices and industry standards, leveraging technology solutions and automation tools to enhance productivity and scalability.
  • Develop and maintain strong relationships with internal stakeholders to address questions, resolve issues, and ensure adherence to service level commitments.

FAQs

What is the primary responsibility of the Director, Order to Cash - Technology?

The primary responsibility is to oversee the Order to Cash (OTC) portfolio, partnering with Global Supply Chain business leaders to optimize processes and enable the realization of their strategy.

What qualifications are required for this position?

A Bachelor's Degree in Technology, Business, Finance, Industrial Engineering, or equivalent work experience is required, along with 10+ years of relevant experience in the CPG or adjacent industry and at least 5 years in Order to Cash or related functions.

Is experience with specific technology systems necessary?

Yes, deep expertise in order management systems, transportation management systems (e2Pen, SAP, Blue Yonder), billing platforms, and SAP ECC/S4 is required to optimize processes and leverage technology solutions.

What kind of leadership experience is preferred for this role?

Candidates should have experience managing and mentoring a team of people, as well as proven leadership abilities to inspire and motivate teams and drive change in a fast-paced environment.

Will the Director be working with cross-functional teams?

Yes, the role involves collaborating with cross-functional teams to streamline processes, resolve issues, and drive continuous improvement initiatives.

What are the key relationships for this position?

Key internal relationships include the VP of Supply Chain, Director of Customer Supply Chain, and Regional Technology Leaders, while external relationships involve vendor management.

What is the expected travel requirement for this role?

Travel is required as necessary, but the frequency and extent may vary based on project needs.

What type of work environment can be expected?

The position is primarily performed in a standard office environment.

How many direct reports will the Director have?

The Director will have 6 direct reports.

Are there any specific company values emphasized in this position?

Yes, McCain Foods emphasizes diversity, inclusivity, and creating a merit-based, equitable workplace, recognizing that diversity drives creativity and success.

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McCain Foods

Celebrating real connections through delicious, planet-friendly food

1-10
Employees
1957
Founded Year

Mission & Purpose

At McCain Foods we know the importance that food plays in people's lives - the power it has to uplift and bring people, families, businesses and communities together. Guided by our purpose - Celebrating real connections through delicious, planet-friendly food - we believe that working together with our teams, business and community partners will bring sustainable growth and positive change - today, tomorrow and for generations to come. As a privately owned family company with over 65 years of experience, a presence in over 160 countries and a global team of 20,000+ people, our values and culture are at the heart of everything we do. Our product quality, people and customer dedication help us achieve global sales in excess of CDN $11 billion. Through our investment and innovation, we continue to be a global leader in prepared potato products, including our famous French Fries and appetizers. We are passionate about supporting and developing our people-providing opportunities to grow and learn in their roles, as well as building careers for the long term.