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Director, Race & Sports

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sports & Fitness
  • Las Vegas

AI generated summary

  • You must have 8+ years in casino sports books, 2+ years in leadership, strong odds/risk management knowledge, excellent communication and customer service skills, and be eligible for Nevada Gaming Registration.
  • You will manage Race & Sportsbook staff, oversee operations, ensure compliance, collaborate with partners, enhance guest satisfaction, manage risks, and execute strategic plans.

Requirements

  • Understanding of odds, line movement, and risk management.
  • Working knowledge of gaming regulations.
  • Ability to effectively communicate in English.
  • Excellent customer service skills.
  • Ability to successfully lead and mentor a team.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • At least 21 years of age.
  • High School Diploma or equivalent.
  • Minimum of eight years of experience working in casino sports books.
  • Minimum of two years of experience in a supervisory, manager or leadership role in casino sports book.
  • Proof of eligibility to work in the United States.
  • Ability to obtain the following:
  • Nevada Gaming Registration

Responsibilities

  • Provides input into and executes strategic plan consistent with the strategic vision.
  • Oversee the Race & Sportsbook staff of Trade Team members, Race & Sports Supervisors, and Ticket Writers.
  • Manage the risk of the Race & Sports book, collaborating with the Trade Team to ensure lines are accurate and limit exposure.
  • Assume all responsibilities of the Race and Sports area, ensuring all policies, procedures and gaming regulations are adhered to and consistently followed.
  • Work with third party sports book technology partners and data feed providers to ensure odds, mobile betting apps, and digital content are operating properly.
  • Interact with guests to enhance customer satisfaction, troubleshoot issues, and cultivate relationships with VIP players.
  • Ensure compliance with all property, state, and federal gaming laws and regulations.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Perform other job-related duties as requested.

FAQs

What are the primary responsibilities of the Race & Sports Book Director?

The primary responsibilities include overseeing the Race & Sports Book staff, managing risk, ensuring compliance with policies and gaming regulations, and enhancing customer satisfaction, among other duties.

What qualifications are required for this position?

Candidates must have a minimum of eight years of experience in casino sports books, at least two years in a supervisory or leadership role, and a high school diploma or equivalent.

Is prior experience in a casino sports book preferred?

Yes, experience working in casino sports books within the last three years and knowledge of trends in mobile wagering is preferred.

What is the minimum age requirement for this role?

Candidates must be at least 21 years of age.

What types of skills are essential for success in this position?

Essential skills include an understanding of odds and risk management, excellent customer service skills, and effective communication abilities.

Are there physical demands associated with this job?

Yes, the job involves working in a public gaming environment, tolerating varying noise levels and conditions, and may include transporting items weighing up to 20 lbs.

Will the Race & Sports Book Director be required to work varied shifts?

Yes, the position requires the ability to work varied shifts, including nights, weekends, and holidays.

What licenses or certifications are required for this role?

Candidates must be able to obtain the Nevada Gaming Registration and provide proof of eligibility to work in the United States.

How does the Director ensure adherence to gaming regulations?

The Director is responsible for managing the Race and Sports Book's operational oversight and ensuring that all policies and gaming regulations are consistently followed.

Will the Director interact with guests?

Yes, the Director is expected to interact with guests to enhance customer satisfaction and cultivate relationships with VIP players.

Travel & Leisure
Industry
5001-10,000
Employees
2021
Founded Year

Mission & Purpose

Resorts World Las Vegas was developed by Genting Berhad, a publicly traded Malaysian corporation registered with the Nevada Gaming Commission. The company has affiliated operations in the Americas, Malaysia, Singapore, the United Kingdom and the Bahamas. In partnership with Hilton, Resorts World Las Vegas integrates three of Hilton’s premium brands into its resort campus, including Las Vegas Hilton, the resort’s full-service brand; Conrad Las Vegas, Hilton’s lifestyle luxury brand; and LXR, Hilton’s network of independent luxury properties, which operates as Crockfords Las Vegas, Genting’s internationally renowned ultra-luxury brand. Resorts World Las Vegas features 3,506 guest rooms and suites, an innovative, next-generation gaming floor, world-class food and beverage options, a 5,000-capacity theatre, distinct nightlife venues, a curated retail collection of designer and boutique shops and more. The integrated resort weaves time-honored traditions of the international Resorts World brand into the fabric of Las Vegas, introducing a bold, fresh take on hospitality to the city with stunning design, progressive technology and world-class guest service. Resorts World Las Vegas is Sharecare Health Security VERIFIED™ with Forbes Travel Guide, a verification that ensures the resort has appropriate health safety procedures in place. For more information, visit rwlasvegas.com or find us on Facebook, LinkedIn, Twitter and Instagram.