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Director, Retail (Category Management)

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Zapp

3mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
  • London

AI generated summary

  • You need 7+ years of retail leadership experience, strong strategic thinking, customer obsession, e-Commerce proficiency, and excellent analytical skills to lead category management in a premium retail environment. Fly high and dive deep mentality required.
  • You will lead teams in strategic product selection, maintain luxury merchandising, source exclusive products, analyse performance metrics, and collaborate on commercial initiatives.

Requirements

  • 7+ years of experience in a retail leadership role within a premium retail or e-Commerce environment.
  • Proven track record of leading category management, buying, and merchandising teams.
  • A passion for customer obsession, with a proven ability to translate customer needs into business strategy.
  • Excellent strategic thinking and analytical skills, with the ability to translate insights into actionable plans.
  • Strong network within the retail industry, with a keen ability to identify and capitalise on trends.
  • Proficiency in e-Commerce platforms and relevant tools.
  • Excellent organisational skills and attention to detail.
  • Strong analytical skills including excellent knowledge of Google Workspace, in particular knowledge of Looker is advantageous.
  • 'Fly high & dive deep' mindset, strategic and hands-on at the same time

Responsibilities

  • Lead and manage the category management and buying teams, ensuring a strategic approach to product selection and inventory management.
  • Ensure the platform's merchandising remains focused on luxury, with best-in-class content and innovative strategies to showcase products effectively, enhancing the customer shopping experience.
  • Build and implement strategies to ensure the platform features the most relevant and in-demand products.
  • Develop a robust network of industry contacts to source new and exclusive products.
  • Monitor and analyse performance metrics to optimise sales, profitability, and customer satisfaction.
  • Collaborate with cross-functional teams to ensure cohesive execution of commercial initiatives.

FAQs

What are the primary responsibilities of the Director of Retail?

The primary responsibilities of the Director of Retail include leading the commercial strategy, overseeing category management, buying, and merchandising teams, developing and implementing product strategies, managing partnership opportunities, and ensuring all content meets our high standards.

What is the main focus of this role at Zapp?

The main focus of this role is to ensure Zapp's platform features the most relevant and sought-after luxury and premium products, stay ahead of key trends, and maintain a premium positioning in the market.

What kind of retail experience is required for this role?

We are looking for a visionary Director of Retail with extensive experience in category management, buying, and merchandising in the luxury or premium retail sector.

What sets Zapp apart as a premium convenience retailer?

Zapp is London's leading digital-first, premium convenience retailer that is relentlessly focused on developing the best-in-class premium convenience proposition for our customers.

Zapp

Transforming convenience retail

Retail & Consumer Goods
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.