FAQs
What is the main mission of the Director, GTM Operations & Field Experience role?
The main mission is to lead the transformation of Field operations by automating processes, optimizing tools, simplifying systems, and driving efficiency and scalability to better empower customer-facing teams in a fast-growing, complex environment.
What outcomes are expected from this role?
Key outcomes include driving operational excellence, simplifying field experiences, equipping field resources with necessary tools, championing process automation, and fostering a culture of continuous improvement.
What type of experience is required for this position?
The role requires at least 6+ years of experience in an operational role supporting a global technical field organization or strong familiarity with B2B enterprise sales systems and processes, such as Salesforce.
What skills are essential for success in this role?
Essential skills include first-principles problem solving, process-oriented thinking, change management expertise, strategic influence, collaboration, data-driven mindset, and strong analytical abilities.
What is the pay range for this role?
The pay range for this role is $205,400—$363,400 USD, based on factors such as job-related skills, depth of experience, and specific work location.
Does the company offer any performance bonuses or equity?
Yes, the total compensation package for this position may include eligibility for annual performance bonuses and equity, along with other benefits.
How does Databricks approach diversity and inclusion?
Databricks is committed to fostering a diverse and inclusive culture where everyone can excel and ensures that hiring practices are inclusive, adhering to equal employment opportunity standards.
What kind of organizational culture should I expect?
You can expect a culture focused on operational excellence, continuous improvement, collaboration, and a commitment to simplifying processes and tools for the field teams.
Is a degree required for this position?
Yes, a BA/BS degree or equivalent is required for this role.
How does the role collaborate with other departments?
The role involves working closely with cross-functional teams and stakeholders, including IT, to solve operational challenges, enhance key components of the field experience, and drive simplicity.