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Document and Training Development Specialist-General Planners

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Serco

3mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Government & Politics
    Education & Teaching
  • Herndon

AI generated summary

  • You must have 5+ years of FEMA PA experience, a relevant degree, training support experience, strong MS Office skills, and the ability to deploy on short notice and handle stressful environments.
  • You will develop guidance documents, create training materials, and provide technical editing and graphic support for program documentation.

Requirements

  • 5 years minimum of prior Federal Emergency Management Agency (FEMA) Public Assistance (PA) experience
  • Bachelor's degree and 5 years experience in disaster fieldwork or field of expertise; a graduate level degree or professional registration with 2 years of experience in disaster fieldwork or field of expertise; or 10 years of experience in disaster fieldwork
  • Demonstrated knowledge and experience in recovery arena
  • An adult learning background and experience
  • 1-2 years of experience providing training support
  • The ability to obtain and maintain FEMA Public Trust
  • A United States Citizenship
  • The ability to maintain FEMA specific trainings
  • Strong Microsoft Office Skills, excellent written and oral communication skills
  • The ability to deploy to any location in zone 2 with a 24–48-hour notice after Task Order Award
  • The ability to go on 6–12-month deployments at a minimum
  • Experience and comfortability using a Smart Phone
  • The ability to work independently, in a team environment and under stressful conditions with tight deadlines

Responsibilities

  • Assist in the development of PA Program guidance documents and tools when needed
  • Create/provide training aids, instructor guides, student manuals, and web-based training for PA course instruction
  • Provide technical, technical editing, graphic development, and formatting for PA documents

FAQs

What is the primary focus of the General Planners role with Serco?

The primary focus is to support the Federal Emergency Management Agency (FEMA) Public Assistance recovery initiatives in Zone 2 across the Midwest, providing assistance to state, tribal, territorial local governments, and some private non-profits in disaster recovery efforts.

What qualifications are required for this position?

Candidates should have a minimum of 5 years of FEMA Public Assistance experience, a Bachelor's degree paired with 5 years of disaster fieldwork experience or a graduate level degree with 2 years of experience, or 10 years of disaster fieldwork experience. An adult learning background and experience providing training support are also required.

Is there a requirement for a DHS Clearance for this role?

Yes, this position is contingent upon your ability to obtain, maintain, or transfer a DHS Clearance.

Are there deployment requirements for this role?

Yes, you must be willing and able to deploy anywhere in Zone 2, with a 24-48 hour notice after Task Order Award, and be available for 6-12 month deployments at a minimum.

What locations does Zone 2 include?

Zone 2 includes Arkansas, Colorado, Illinois, Indiana, Louisiana, Michigan, Minnesota, Montana, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, Texas, Utah, Wisconsin, and Wyoming.

Is experience with training support essential for this position?

Yes, 1-2 years of experience providing training support is required, as well as the ability to create training aids and instructional materials.

Are there specific software skills required for this role?

Strong Microsoft Office skills, as well as excellent written and oral communication skills, are required for this position.

Does Serco provide any specific benefits for employees?

Yes, Serco offers a range of benefits, which can be reviewed on their benefits page.

What is the salary range for this position?

The salary range for this role is $62,400.00 to $197,600.00, depending on various factors including work experience, education, training, and key skills.

Is a U.S. citizenship requirement mentioned for this position?

Yes, the ability to obtain and maintain FEMA Public Trust and U.S. citizenship are required for this role.

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Serco

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride