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DOL VETS TAP: OBTT Travel Lead Employment Facilitator (Full Time) - Eastern Region

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Serco

1mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Education & Teaching
  • Herndon
    Remote

AI generated summary

  • You need a high school diploma (or associate's) with 3 years of training experience, knowledge of employment processes, MS Office skills, excellent communication, and the ability to travel up to 50%.
  • You will instruct veterans on employment skills, manage schedules, conduct group training, prepare reports, mentor facilitators, coordinate travel, and communicate with stakeholders.

Requirements

  • A High School Diploma and 3 years of experience as a professional trainer, facilitator, and/or classroom instructor.
  • OR an Associate’s degree
  • Experience which demonstrates understanding of private and public sector employment processes.
  • Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.
  • Must demonstrate the ability to provide standardized training to groups with up to 50 participants.
  • Familiar with MS Windows and Office.
  • Effectively communicate with Military clients and Government representatives.
  • Comfortable instructing and speaking in front of a group, be observant of others, possess the ability to professionally engage with a diverse audience.
  • May require extended hours, including weekdays, weekends, and some holidays.
  • Must have excellent time management skills, able to work independently and follow directions.
  • Must respond to emergent facilitation assignments.
  • The ability to travel up to 50%.

Responsibilities

  • Teach and/or instruct Veterans on employment skills used to obtain to civilian employment.
  • Guide the Veterans in identifying goals while also assisting them with recognizing any employment or education gaps.
  • Organize and manage a team schedule.
  • Provide Veterans, including those currently serving in the Reserves and National Guard, and Veteran Spouses a comprehensive understanding of civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools.
  • Conduct small and large group instruction on the job search process.
  • Deliver standardized curriculum via in-person or virtual classrooms.
  • Ensure completion and submission of classroom reports.
  • Ensure all facilitators maintain training certifications and follow standardized curriculum.
  • Observe and mentor new facilitators during the delivery of standardized curriculum.
  • Validate weekly and quarterly schedule of facilitation assignments.
  • Proactively communicate concerns to stakeholders in a timely manner.
  • Coordinate travel assignments and adhere to travel expense policies.
  • Report to a project manager and attend weekly meetings (virtually).
  • Upon emergent needs, be able to facilitate on short notice.

FAQs

Do we support remote work?

Yes, this position is remote, but it requires up to 50% travel to Serco/Customer sites.

Is travel required for this position?

Yes, the role requires up to 50% travel to various locations for workshops and training sessions.

What qualifications are needed for the OBTT Lead Facilitator role?

A High School Diploma with 3 years of experience as a trainer, facilitator, or classroom instructor, or an Associate’s degree, along with experience in private and public sector employment processes.

Will I need to teach veterans directly?

Yes, you will instruct Veterans on employment skills and assist them in identifying their goals and addressing any employment or education gaps.

How many participants will I be instructing at once?

You may be required to provide standardized training to groups of up to 50 participants.

What kind of training will be provided?

Comprehensive training is provided and expected to be completed within the first month of employment.

What tools or software will I need to use?

Familiarity with MS Windows and Office is required for this role.

Are there opportunities for career advancement within the company?

Yes, Serco values employee growth and offers opportunities for advancement within the organization.

How does Serco support military veterans?

The position is geared towards assisting military veterans in their transition to civilian employment, and Serco encourages military veterans and spouses to apply.

What are the working hours for this position?

Extended hours may be required, including weekdays, weekends, and some holidays, depending on facilitation assignments.

How should I apply for this job?

Interested candidates should submit their application online for immediate consideration, as the application takes only a few minutes to complete.

Technology
Industry
10,001+
Employees

Mission & Purpose

Serco is one of the world’s largest providers of public services to Governments, employing over 50,000 people in over 20 countries. The services we provide are often of critical importance to the communities and nations we serve. Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives and to the safety and security of your community and country. Serco operates in five sectors of public-service provision: Health, Transport, Justice & Immigration, Defence and Citizens Services. Sometimes we are supporting people at troubled times in their lives, be they unemployed, refugees fleeing persecution, or in prison. In other parts of our business we are running some of the most advanced train services in the world, delivering essential support to armed forces, keeping hospitals safe and running 24x7, and providing environmental services. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people who want to make a positive difference to other people’s lives. We operate in North America, UK, Europe, Middle East, Hong Kong, Australia and New Zealand, and we encourage people to develop their careers moving both between different businesses and countries. And as a business which delivers “front-line” public services, employing tens of thousands of people, we are constantly developing and promoting people; our need for skilled leaders is insatiable, and few companies can offer as many opportunities for people to grow their careers. We are looking for people to join Serco who share our desire to make a positive difference, the confidence to work as part of a team, the insight to spot the opportunity to do things better, and, importantly, the ability to take the initiative and put great ideas into practice wherever they are needed.

Culture & Values

  • Trust

  • Care

  • Innovation

  • Pride