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Doughnut Specialist

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Krispy Kreme

20d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Dalton

AI generated summary

  • You must have exceptional customer service skills, clear communication, basic math and literacy abilities, and a high school diploma.
  • You will prepare and serve doughnuts, take orders, maintain shop cleanliness, assist with deliveries, offer samples, and ensure customer satisfaction while lifting boxes as needed.

Requirements

  • You have exceptional customer service skills
  • You communicate clearly
  • You have basic mathematical and literacy skills
  • You have a high school diploma

Responsibilities

  • You will bring joy to our customers by answering questions and providing them with delicious doughnuts.
  • You'll take orders and accept payments at the register.
  • You'll make sure our doughnuts and all other products are made to perfection, and as fresh as possible for our guests.
  • You'll prepare fun ingredients such as glaze, fillings, and icings.
  • You'll also keep the shop in tip-top shape, doing things such as sweeping or mopping, cleaning the dining room/customer area, stocking and cleaning restrooms, cleaning windows, and ensuring that the exterior is clean too.
  • You might unload delivery trucks and answer the phone.
  • You'll definitely offer samples to customers so they can have a small taste of our sweet treats!
  • You'll jump in with other duties assigned in order to reach customer satisfaction and happiness!
  • Get ready to get moving! This may include things such as carrying and lifting boxes, packing doughnuts, cleaning and helping guests and other Krispy Kremers.
  • You might need to lift up to 25 or even 50 pounds at times.
  • Boxing our doughnuts requires that you can handle doughnuts gently so they stay beautiful.

FAQs

What is the primary role of a Doughnut Specialist?

The primary role of a Doughnut Specialist is to spread joy to customers while serving delicious doughnuts, ensuring an inviting store atmosphere, and providing exceptional customer service.

What kind of tasks will I be responsible for as a Doughnut Specialist?

As a Doughnut Specialist, you will take orders, accept payments, prepare ingredients, clean the shop, stock and maintain restrooms, offer samples, and assist with unloading delivery trucks, among other duties to ensure customer satisfaction.

Is lifting required in this role?

Yes, the role requires lifting and carrying boxes, which may weigh up to 25 or even 50 pounds at times.

What qualifications do I need to be a Doughnut Specialist?

You should have exceptional customer service skills, clear communication abilities, basic mathematical and literacy skills, and a high school diploma is preferred.

Will I receive on-the-job training?

Yes, all new Doughnut Specialists receive training to become familiar with our products, processes, and customer service expectations.

Are there opportunities for career advancement?

Yes, there are opportunities for career advancement within Krispy Kreme for those who demonstrate strong performance and leadership abilities.

Can I enjoy the doughnuts while working?

Absolutely! Doughnut Specialists often have opportunities to sample the products and share them with customers to enhance their experience.

What is the work environment like at Krispy Kreme?

The work environment at Krispy Kreme is fast-paced and friendly, focused on teamwork and creating a positive experience for both employees and customers.

Krispy Kreme

Home of the Original Glazed Doughnut. đŸ© & ☕ since 1937.

Retail & Consumer Goods
Industry
10,001+
Employees
1937
Founded Year

Mission & Purpose

Krispy Kreme is a global doughnut company and coffeehouse chain known for its signature hot, fresh doughnuts, particularly the Original Glazed. The company focuses on creating joyful experiences by providing delicious treats and exceptional service. Krispy Kreme aims to bring smiles to faces through its high-quality products, community engagement, and memorable customer interactions with their ultimate mission to make the most awesome doughnuts on the planet every single day. With a commitment to freshness and quality, they strive to make every doughnut experience delightful and special.

Culture & Values

  • Make it Great

    We are masters of our craft, believing that awesomeness is not an act but a habit. We learn, we teach, and we share to grow our peeps and create our path, making our own destiny. We take pride in our wins yet we don’t take ourselves too seriously. We embrace the magic that is Krispy Kreme.

  • Make it Count

    We may be a global iconic brand, but we behave like a start-up, adaptable and looking toward the future. We think and act like owners because our passion means we’re personally invested in the success of our business. We care about holding true to our word, we own the outcomes. We love to recognize success stories, and always deliver kudos for positive change.

  • Make it with Heart

    Our greatest strength is the unique perspective of every Krispy Kremer. That’s why we respect all opinions and appreciate our differences. The care, passion, and heart that we bring to everything we do is what drives us to inspire customer wonder and love our communities, locally and across the globe.