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Driver and Branch Sales Assistant - Flexible hours

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City Plumbing

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Logistics
  • Perth

AI generated summary

  • You need a clean driving licence, previous driving experience, flexibility for up to 37.5 hours/week, and a passion for excellent customer service to support branch colleagues.
  • You will ensure vehicle safety, assist with sales targets, serve customers, maintain housekeeping, and report any issues while complying with transport regulations.

Requirements

  • Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
  • Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage
  • You'll be flexible with working hours and able to work up to 37.5 hours a week
  • You’ll thrive on providing the best customer service and being a huge support to your branch colleagues

Responsibilities

  • Health and safety of yourself and your vehicle
  • Maintenance and condition of your vehicle
  • Report any issues or incidents to your line manager
  • Comply with transport compliance law and regulations
  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing

FAQs

What are the working hours for the Driver and Branch Sales Assistant position?

You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays, and meet business needs.

Is prior driving experience required for this role?

Yes, the role requires a clean driving licence and ideally some previous driving experience.

What are the primary responsibilities of a Driver and Branch Sales Assistant?

Key responsibilities include ensuring health and safety of yourself and your vehicle, assisting with sales targets, serving customers on the trade counter, and maintaining high standards of service and cleanliness in the branch.

Will I be expected to work during weekends or holidays?

Yes, you may need to work during weekends and holidays to cover peak trading hours and meet business needs.

What kind of benefits does the company offer?

The company offers a benefits package that includes bonuses, discounts at various retailers, life assurance, flexible working options, mental health support, and opportunities for personal and professional development.

How does the company approach diversity and inclusion?

The company is passionate about creating an inclusive workplace that celebrates and values diversity, encouraging everyone to bring their whole self to work.

Is there a probation period for new employees?

The job description does not specify a probation period, so it's best to inquire during the interview process or with HR.

What type of products will I be dealing with in this role?

You will be dealing with plumbing and heating products, including boilers, bathroom suites, tubing, and towel rails.

Will I receive training for this position?

Yes, you will receive a complete induction, and the company encourages ongoing development and growth.

Are there opportunities for career advancement within the company?

Yes, the company is focused on providing growth opportunities and supporting career progression for its employees.

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City Plumbing

Your local national plumbers' merchant.

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

City Plumbing has built on its reputation of selling quality products and providing expert service to the Plumbing and Heating trade for more than 25 years. Our award winning business spans the trade, home improvement and DIY markets. We began trading in 1981 from a single site in Salisbury, Wiltshire and have rapidly grown the business to approximately 3,500 colleagues across more than 370 branches and sites around the UK. And 250 of our locations also have fitted bathroom showrooms and we have a growing number of branches now offering an electrical range. We are always open 24/7 offering more than 20,000 products at www.cityplumbing.co.uk where customers can purchase and have full management of their trade account. City Plumbing is part of Highbourne Group, and is led by Dave Evans, Chief Executive Officer. Highbourne group serves trade customers and consumers across the new build, social housing and repairs and maintenance sectors of the residential and commercial construction categories.